Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Perry Young

San Jose,CA

Summary

Dynamic Shipping and Receiving Manager with proven expertise at BR Printers, excelling in warehouse operations and team collaboration. Spearheaded initiatives that streamlined processes, enhancing efficiency and customer satisfaction. Skilled in inventory control and mentoring staff, fostering a positive work environment while ensuring compliance with regulations.


Overview

16
16
years of professional experience

Work History

Shipping and Receiving Manager

BR Printers
03.2015 - Current
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
  • Pulled, verified, and packaged items for shipment.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Supervised warehouse staff, providing training and guidance to improve overall performance.
  • Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
  • Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
  • Established cross-training program for staff, increasing flexibility and resilience of shipping and receiving team.
  • Improved team morale and productivity by instituting regular feedback sessions and recognizing outstanding performance.
  • Spearheaded initiative to reduce waste and increase recycling of packing materials, supporting environmental sustainability goals.

Store Manager

Le Boulanger Inc
12.2008 - 11.2012
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Education

Bachelor of Arts - History

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
05-1998

High School Diploma -

St. Francis High School
Mt. View, California
05-1993

Skills

  • Receiving processes
  • Warehouse operations
  • Order fulfillment
  • Lean principles
  • Team collaboration
  • Worker supervision
  • Mentoring and training
  • Budget planning
  • Regulations compliance

Interests

I also have been busy in coaching my now High School and College children in softball and flag-football for the last 10 yrs I love to be involved in sports! I love the competition and the excitement in what sports bring to each and every team member Team sports are something that teach young adults how to be cooperative, engaging, and supportive of one another It also builds life long friendships and experiences that one can always relate to later on in their lives

Timeline

Shipping and Receiving Manager

BR Printers
03.2015 - Current

Store Manager

Le Boulanger Inc
12.2008 - 11.2012

Bachelor of Arts - History

California Polytechnic State University, San Luis Obispo

High School Diploma -

St. Francis High School

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Perry Young