Perry Zoe
ColumbiaUniversity
Newark,NJ
22
years of professional experience
Detail-oriented Heavy Cleaner experienced in maintaining high hygiene standards across diverse facilities. Enhanced cleanliness and customer satisfaction through effective communication and problem-solving skills, ensuring prompt responses to cleaning challenges. Committed to leveraging expertise to improve operational efficiency and uphold safety protocols.
Work History
Heavy Cleaner
10 Years 5 Months- Performed deep cleaning of diverse facilities, ensuring high standards of hygiene and safety.
- Operated specialized cleaning equipment for efficient floor maintenance and sanitation.
- Conducted regular inspections to identify and address cleaning deficiencies promptly.
- Collaborated with team members to develop effective cleaning schedules and processes.
- Exercised care in use of hazardous cleaning chemicals, equipment and methods.
- Ensured a clean and sanitary environment through diligent floor care, including sweeping, mopping, and waxing.
- Upheld strict confidentiality requirements while working in sensitive locations such as offices containing proprietary information.
- Maintained high hygiene standards by deep-cleaning restrooms, break rooms, and other common areas.
- Notified supervisor of needed maintenance and safety hazards in assigned areas.
- Raised customer satisfaction scores with prompt responses to emergency cleaning requests or complaints about cleanliness issues.
Delivery Courier
1 Year- Coordinated optimal delivery routes using GPS technology to enhance efficiency.
- Ensured timely delivery of packages while adhering to safety protocols and regulations.
- Maintained accurate inventory records and documentation for all delivered shipments.
- Streamlined package sorting processes, reducing delays in deliveries by implementing best practices.
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
Building Porter
10 Years 4 Months- Responded promptly to tenant requests, ensuring a high level of satisfaction and support.
- Assisted in moving furniture and equipment for events and maintenance tasks.
- Implemented safety protocols to enhance workplace security and prevent hazards.
- Assisted in moving furniture and equipment as needed for events and maintenance tasks.
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Maintained exterior curbside appeal for improved first impressions on prospective tenants.
- Improved resident satisfaction by responding quickly to maintenance requests and resolving issues efficiently.
Education
Associate of Arts - Business
Skills
Verbal communication
Facility management
Dependability
Surface cleaning techniques
Cleaning machinery operation
Floor polishing
Floor care methods
Analytical thinking
Routine maintenance
Maintenance
Heavy lifting
Problem-solving
Work commitment
Attention to detail
Time management
Multitasking
Analytical skills
Analytical skills
Meticulousness
Teamwork
Team collaboration
Excellent communication
Dependability
Verbal communication
Active listening
Organizational skills
Decision-making
Critical thinking
Waste collection
Safety procedures
Verbal communication
Physical stamina
Decision-making
Detail-oriented
Safety procedures
Timeline
Heavy Cleaner
ColumbiaUniversity
05.2016 - CurrentRead More
Delivery Courier
DHL
12.2015 - 12.2016Read More
Building Porter
NYU
04.2004 - 08.2014Read More
New York University
Associate of Arts from Business
Read More