Persefoni Ersy Karayiannis

• Personal and professional development
• Family caregiving and personal responsibilities

• Strengthened skills such as resilience, emotional intelligence, and adaptability

• Moved back to Houston, Texas near my supportive family

• Ready to enter the workforce Full-Time and grow in my next opportunity

• Worked with an established customer base on complex renewals for Cloud Enterprise Resource Planning (ERP) Application Environments
• Collaborated and built relationships with customers, field sales representatives, and executives
• Owned a strategic territory with a quota for renewals

• Managed customer renewals and contract negotiations effectively

• Analyzed customer accounts to ensure satisfaction and retention

• Provided accurate monthly/quarterly sales forecasting and reporting

June 2020 - August 2021: Support Server and Storage Customers in MN, MO, and IA
• Found, progressed, and closed business with existing or net new customers

• Managed territory and full sales cycle including accurate monthly/quarterly sales forecasting

• Assisted with planning and future road map of existing or new investment
• Reviewed Technology Refresh Projects to consolidate and improve overall IT environment
• Provided cost savings analysis, best practices, and educational resources
• Conducted onsite and virtual meetings in territory with clients to present value propositions

Focus Areas:

SPARC Servers (Solaris OS), x86 Servers (Linux OS), Tape Storage (Tape Libraries, Tape Drives, Tape Media, StorageTek Archive Solutions)

June 2019 - June 2020: Supported SPARC and Tape Customers in MN, AL, KS, LA, MO, MS, NC, OK, SC

Highlights:

- Q4 FY 21 Quota Achievement - 119%

- FY 20 Annual Quota Achievement - 113%

- FY 20 Booking Attainment - $2,989,877

- Q2 FY 20 Quota Achievement - 250%
- Q3 FY 20 Quota Achievement - 145%

Supported Small and Medium Businesses in Minnesota (up to $500 million in annual revenue)

• Found, progressed, and closed business for existing or net new customers

• Managed territory and full sales cycle including accurate monthly/quarterly sales forecasting

• Recommended solutions surrounding IT environment, needs, and challenges

• Provided cost savings analysis, best practices, and educational resources

• Conducted onsite and virtual meetings in territory with clients to present value propositions

Focus Areas: Servers, Storage, and Engineered Systems

Highlights:

- Q3 - FY '18 Quota Achievement - 141%

• Recommended solutions surrounding IT environment, needs, and challenges

• Assisted customers on their data storage strategies to improve performance and reduce TCO

• Managed sales cycle through building pipeline, lead generation, qualification, and solution development

• Identified new opportunities in assigned territory and collaborated with Sales Team to effectively support accounts

Highlights:

- Q4 - FY '16 Quota Achievement - 163%

- Q4 - FY '16 Co-MVP

- Q2 - FY '17 Quota Achievement - 101%

- Q4 - FY '17 Quota Achievement - 131%

- Q4 - FY '17 MVP

Summer 2015 (Full-Time)
• Managed NIWeek Staffing Prize Drawing and gathered $1,455 in donations from local businesses
• Assisted with planning of one day meeting and reception for the Embedded Systems Customer Advisory Board during NIWeek
• Collected speaker biography information and uploaded conference presentations to NIWeek mobile application and community site
• Coordinated volunteer lunches for groups of 50+ during NIWeek
• Aided NIWeek registration team with comp codes for customers
• Updated formatting of 10 individual NIDays event budgets for better usability by coordinators
Fall 2015 (Part-Time)
• Conducted research on 5 industry leading conferences to compare session schedules and event trends, resulting in final presentation recommending how to implement best practices at NIWeek 2016
• Completed audit tracking implementation of NIWeek technical sessions for 10 local NIDays events
• Contributed to the preparation of trade show logistics and event project plans
• Performed research for new trade show recommendations during fall planning