Persephonie lanemcmillian

Passionate about personal growth and continuously striving for excellence in all endeavors. Dedicated to enhancing skills and achieving new heights of success. Strong drive to excel, constantly seeking opportunities to challenge and expand knowledge. Committed to self-improvement and making a positive impact in any role undertaken.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

I hold several certifications from both Disney and Carlisle Travel Agency, which reflect my commitment to excellence in the travel and customer service industries.
In my role focused on Conflict Resolution, I have been responsible for managing a diverse range of customer account inquiries. This involves not only accurately providing information related to various products and services but also ensuring that any complaints are addressed promptly and effectively. My goal in this capacity is to resolve issues in a way that maximizes customer satisfaction and reinforces their trust in our brand.
In terms of Customer Relations, I have consistently received the highest marks for customer satisfaction across the entire company. This recognition highlights my ability to connect with customers, understand their needs, and deliver exceptional service that exceeds their expectations.
Furthermore, I pride myself on achieving results by completing tasks with both accuracy and efficiency. I believe that attention to detail and a commitment to quality are essential in delivering an outstanding customer experience and in driving the success of the team.

Disney Orlando Travel Academy offers a range of specialized training programs focused on the various aspects of travel and tourism associated with Disney. These programs are designed to immerse participants in the unique opportunities and experiences available within the Disney parks and resorts in Orlando. Attendees can expect to learn about the Disney brand, attraction management, customer service excellence, and how to optimize the guest experience.

Similarly, Carlisle Travel Training Programs provide comprehensive education aimed at equipping aspiring travel professionals with the knowledge and skills necessary for success in the travel industry. These training courses cover key topics such as destination knowledge, travel planning, marketing strategies, and the use of technology in travel bookings. By participating in these programs, individuals can gain practical insights and certifications that enhance their employability in a competitive job market.