Persja Moore
Lancaster,CA
Summary
With a BA in English from the University of California, I excel in legal administrative roles, evidenced by a 50% boost in team efficiency and a doubling of client satisfaction. Proficient in MS and G-Suite, my background includes impactful social media content creation and adept project management. Eager to bring these skills to your firm, I am ready to contribute to your dynamic team.
Overview
7
7
years of professional experience
Work History
Litigation Legal Assistant
Zwicker & Associates P.C.
Glendale, CA
12.2024 - Current
- Managed deadlines effectively ensuring 100% timely submission of all required filings and correspondence.
- Contributed to positive team dynamics within the firm by collaborating effectively with colleagues in both legal support roles and attorney positions.
- Improved case management efficiency by 50% through organizing and maintaining electronic files and databases.
- Streamlined document production processes for faster response times in high-stakes legal cases.
- Completed 30-50 electronic court filings at state and federal levels a day.
Legal Administrative Assistant
Chun Fruto Law Corp.
Los Angeles, CA
09.2022 - 10.2024
- Streamlined office communication and project management using Slack, achieving a 50% boost in team efficiency by optimizing email management and meeting scheduling.
- Leveraged MS Office and G-Suite to develop and oversee comprehensive project timelines, achieving meticulous attention to detail and a 100% enhancement in project delivery efficiency.
- Fostered outstanding client and interpersonal relations through proactive communication and effective problem-solving, doubling client satisfaction scores by efficiently addressing inquiries and concerns.
- Achieved proficiency in Inszoom and Quickbooks, facilitating the comprehensive management of the immigration process across all stages of case management, in addition to generating individual invoices.
- Conducted thorough audits of financial statements, identifying and rectifying 100% of payment inconsistencies and errors, ensuring accuracy and compliance.
Guest Service Supervisor
UCD Dining Services
Davis, CA
09.2019 - 12.2022
- Spearheaded the development and enforcement of guest service policies, significantly enhancing customer relations and operational standards, as measured by improved service delivery compliance by 60%, by implementing rigorous training and feedback mechanisms.
- Designed and executed innovative themed events, resulting in a marked increase in guest retention and satisfaction by 80%, by leveraging guest feedback and market trends to create compelling, memorable experiences.
- Directed and mentored a dynamic team of 12+ new employees, fostering a culture of excellence and continuous improvement in service delivery, as evidenced by an 80% increase in team efficiency and customer satisfaction ratings, by instituting a comprehensive onboarding and professional development program.
Public Relations Intern
Jane Owen PR
01.2022 - 06.2022
- Developed comprehensive media kits for strategic initiatives, significantly enhancing client engagement and project visibility, by leveraging in-depth industry knowledge and media relations skills.
- Drove brand awareness and growth across the Hospitality, Entertainment, and Healthcare sectors, achieving widespread media coverage and fostering strong brand images, by crafting and distributing impactful press releases.
- Authored and distributed impactful press releases, securing widespread media coverage for clients, by utilizing innovative content strategies and strong communication skills.
Staff Writer Intern
The Blak Lotus
01.2022 - 03.2022
- Amplified audience engagement and expedited news reporting by strategically disseminating content across social media platforms, leveraging digital tools to meet the dynamic needs of global clients.
- Ensured the accuracy of 2 articles weekly by collaborating with journalists and conducting thorough interviews, demonstrating a commitment to excellence and high standards through meticulous fact-checking.
- Synthesized data from diverse sources into cohesive stories for campaigns and article posts, showcasing strong organizational and problem-solving skills by managing content to align with strategic initiatives.
Shift Leader
UCD Dining Services
Davis, CA
06.2018 - 08.2019
- Enforced up-to-date safety and cleanliness policies during the COVID-19 outbreak, ensuring the well-being of both internal and external guests, and maintaining a safe and compliant environment.
- Led and mentored a team of 15+ employees in adhering to meal and rest break policies, uniform standards, and safety protocols, enhancing team compliance and operational efficiency.
- Personalized guest service by memorizing all 8 major allergens and menu items, delivering customized recommendations that significantly improved guest satisfaction and dining experience.
Education
Bachelor of Arts - English
University of California, Davis
Davis, CA06.2022
Skills
- Critical Thinking
- Handling Pressure
- Leadership
- Problem Solving
- Divergent Thinking
- Legal Research
- Adaptable
- Enthusiastic
- QuickBooks
Websites
Accomplishments
- Dean's List Winter Quarter 2019
Activities
- Member of BPLSA 2018-2019
- Student Alumni Association September 2019- Present
Timeline
Litigation Legal Assistant
Zwicker & Associates P.C.
12.2024 - Current
Legal Administrative Assistant
Chun Fruto Law Corp.
09.2022 - 10.2024
Public Relations Intern
Jane Owen PR
01.2022 - 06.2022
Staff Writer Intern
The Blak Lotus
01.2022 - 03.2022
Guest Service Supervisor
UCD Dining Services
09.2019 - 12.2022
Shift Leader
UCD Dining Services
06.2018 - 08.2019
Bachelor of Arts - English
University of California, Davis