Hi, I’m
PHILLISHA Advisor KIMBLES Mentor
Lake Elsinore,CA
Summary
Diligent student with proven knowledge of peer counseling, program development, and mentoring. Looking to join the
workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings.
Dependable and reliable, ready to learn and grow with your company. With several years of experience providing
exceptional administrative and customer service support. Skilled in managing daily office operations, including
scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and
activities in a corporate environment. Accomplished professional with vast experience driving business growth and
operational excellence. Skilled in developing and executing innovative strategies to increase market share, optimize
customer engagement, and enhance customer satisfaction. Adept at leading change management initiatives and
establishing new processes to streamline operations and drive business growth.
Leadership and People Development Facilitating Coordination
Problem Resolution Excellent Written and Oral Communication
Listening Actively Crisis Intervention
Early Intervention Services Organizational Skills
Overview
5
years of professional experience
Work History
Little Learners Therapy, EARLY
BEHAVIORAL INTERVENTION THERAPIST
07.2023 - Current
Job overview
- Operational Oversight Youth Advocacy
- Peer Counseling Group and Individual Sessions, Monitored progress towards goals established in
- Individual Family Service Plans
- Facilitated parent and caregiver training sessions on topics such as behavior management techniques, nutrition, and developmentally appropriate activities
- Attended various workshops related to Early
- Intervention therapies such as Applied Behavior
- Analysis, Verbal Behavior, Occupational Therapy
- Physical Therapy
- Provided crisis intervention when needed in order to de-escalate challenging behaviors exhibited by clients during therapy sessions
- Provided direct therapeutic intervention utilizing play-based strategies in order to facilitate communication and socialization skills
- Provided support and guidance to families while advocating for their child's needs within the educational system.
RHEP
YOUTH ADVISORY BOARD MEMBER
08.2022 - Current
Job overview
- Organized and directed committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs
- Evaluated curricula, teaching methods and programs to determine effectiveness, efficiency and use and to comply with federal, state, and local regulations
- Led professional development activities for teachers, administrators, and support staff
- Wrote articles, manuals and other publications and assisted in distribution of promotional literature about facilities and programs
- Observed teaching methods and examined learning materials to evaluate and standardize curricula and teaching techniques and to determine areas needing improvement
- Prepared, maintained, and oversaw preparation and maintenance of attendance, activity, planning, and personnel reports, and records
- Encouraged participation to provide focus and guidance for discussions within group
- Developed and implemented strategies to encourage meaningful conversations and constructive dialogue
- Evaluated program effectiveness to develop improved methods
- Managed communications through media relations and social media
- Adapted quickly under pressure when faced with unexpected challenges that arose throughout my tenure on the Youth Advisory Board
- Fostered relationships with community partners by attending networking events hosted by non- profit organizations or government agencies.
PersonalOverLoad
CEO
01.2020 - Current
Job overview
- Oversaw general operations, analyzing results to develop long-term company plans
- Created an environment of collaboration between departments by encouraging open communication, problem solving initiatives, and idea sharing
- Fostered a culture of continuous improvement by leading change initiatives within the organization
- Established strong relationships with customers, vendors, government agencies, and other stakeholders in order to build trust and loyalty
- Provided visionary leadership to align the organization's mission with its values while inspiring staff members at all levels
- Ensured legal compliance across all operations by staying abreast of changes in applicable laws or regulations
- Built a positive reputation for the organization through public speaking engagements at conferences or events.
RiverSide City College
ACADEMIC PEER MENTOR
09.2019 - Current
Job overview
- Developed relationships with freshman students to assist in adjusting to college life
- Assessed student study habits and knowledge comprehension to set realistic goals and track progress
- Advised and assisted students with academic planning, course selection and registration activities
- Served as role model for students by encouraging and modeling successful balance of academic and college life
- Maintained accurate and complete student records as required by laws, district policies, and administrative regulations
- Taught classes and present self-help and information sessions on subjects related to education and career planning
- Evaluated students' and individuals' abilities, interests, and personality characteristics, using tests, records, interviews, and professional sources
- Provided crisis intervention to students when difficult situations occurred at schools.
Valencia Gardens
CNA
03.2021 - 11.2022
Job overview
- Developed and maintained reports and spreadsheets to track data entry progress
- Encouraged self-advocacy among students by providing them with tools needed for successful self-expression
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Responded quickly in emergency situations using appropriate interventions
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals
- Provided emotional support and companionship to residents during times of distress
- Encouraged patient participation in activities designed for their physical and mental health improvement.
Johnson — Riverside City College
Counselor
Job overview
- Jeremy.johnson@rcc.edu
California Youth Connection
SUPPORT MEMBER
06.2021 - Current
California Youth Connection
05.2019 - 06.2021
Education
Riverside City CollegeRiverside, CA
A.A from PSYCHOLOGY IN CLINICAL PSYCHOLOGY
University Overview
GPA: 3.0
Tony Ortiz — Riverside City College
Accomplishments
- Crisis Text Line
- August 2019 - Present
- CRISIS COUNSELOR
- Demonstrated strong organizational skills by managing multiple cases simultaneously while meeting deadlines for paperwork submissions
- De-escalated client distress with encouraging advice and situational empathy
- Maintained accurate records of progress notes, assessments, and treatment plans
- Provided referrals for additional services such as housing or employment assistance when appropriate
- American Red Cross
- Riverside, CA
- VOLUNTEER
- Harnessed creative thinking abilities when designing promotional materials for the organization's activities
- Provided administrative support to nonprofit organizations
- Exercised resourcefulness while managing limited resources allocated to volunteer projects
- Gained experience in data entry and record- keeping during my time as a volunteer
- Acquired knowledge of fundraising techniques through actively participating in outreach campaigns
- Organized and assisted with events, activities and programs to drive outreach initiatives
- Certified Nursing Assistant BLS-AmericanHeart Association
- Certified Life Coach Certified Crisis Counselor
Timeline
BEHAVIORAL INTERVENTION THERAPIST
Little Learners Therapy, EARLY
07.2023 - Current
YOUTH ADVISORY BOARD MEMBER
RHEP
08.2022 - Current
SUPPORT MEMBER
California Youth Connection
06.2021 - Current
CNA
Valencia Gardens
03.2021 - 11.2022
CEO
PersonalOverLoad
01.2020 - Current
ACADEMIC PEER MENTOR
RiverSide City College
09.2019 - Current
California Youth Connection
05.2019 - 06.2021
Riverside City College
A.A from PSYCHOLOGY IN CLINICAL PSYCHOLOGY
Tony Ortiz — Riverside City College
Counselor
Johnson — Riverside City College
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