Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peta Washburn

Chino Hills,CA

Summary

Dynamic leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. A multi-tasker, skilled in working under pressure, and adapts to new situations efficiently.

Overview

45
45
years of professional experience

Work History

Section Proctor

California State Bar Association
02.2023 - Current
  • Maintained compliance with test center policies, practices and procedures.
  • Secured testing materials and maintained confidentiality of all details.
  • Reduced instances of cheating by vigilantly monitoring exam rooms and maintaining a professional presence.
  • Enhanced overall test-taking experience for students through effective communication and empathetic approach towards their needs during high-stress situations.
  • Contributed to fair assessment practices by reporting any cases of academic dishonesty or misconduct according to established procedures.

Global Leader - Technical Services & Support

HCL Technologies
04.2019 - 03.2022
  • Expanded global footprint by establishing new facilities in strategically important countries.
  • Led change management efforts during periods of transition and transformation ensuring minimal disruption to ongoing operations.
  • Fostered collaborative relationships with key stakeholders to drive mutual success both internally and externally.
  • Led first line Managers to Develop high-performing teams in order to over achieve sales and support targets.
  • Deliver enhanced productivity through targeted recruitment, training, and mentoring initiatives.
  • Established a strong company culture with clear values and vision, fostering a positive work environment that retains top talent.
  • Implemented cutting-edge technologies to optimize operational performance across various functions.
  • Implemented cost-saving measures across all departments by streamlining processes and optimizing resource allocation.

Manager, Technical Solutions and Services

Xerox Corporation
02.1980 - 03.2019
  • Achieved company assigned goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Drive Customer Satisfaction by demonstrating excellent customer skills.
  • Enhanced team productivity by implementing methodologies, leading to more efficient project implementation and completion.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Established and communicated performance goals and objectives for employees and provided coaching for achieving those milestones.

Education

Business Management

California State University Fullerton
Fullerton, CA

Earned Various Mgmt. Development Certifications - People Management, Quality, Coaching

Xerox Corporation
Rochester, NY & Leesburg, VA

Skills

    Strategic Visioning

    Adaptive Leadership

    Innovative thinking

    Conflict Resolution

    Revenue Growth

    Process Improvement

    Written Communications

    Organizational Development and Resource optimization

    Cross-cultural communication

    Client Collaboration

    Multitasking

    Adaptability and Flexibility

Timeline

Section Proctor

California State Bar Association
02.2023 - Current

Global Leader - Technical Services & Support

HCL Technologies
04.2019 - 03.2022

Manager, Technical Solutions and Services

Xerox Corporation
02.1980 - 03.2019

Business Management

California State University Fullerton

Earned Various Mgmt. Development Certifications - People Management, Quality, Coaching

Xerox Corporation

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Peta Washburn