Petagaye Stewart
The Bronx,NY
Summary
Client-focused account manager with experience developing tailored life insurance solutions, managing portfolios, and guiding clients through policy selection. Strong communication and follow-up skills support clear policy reviews, informed decisions, and steady relationship building across sales and service settings.
Overview
11
11
years of professional experience
Work History
Account Manager
Genuine Minds
Mount Vernon, New York
07.2025 - Current
- Developed tailored life insurance solutions to meet client needs and enhance coverage options.
- Educated clients on life insurance products, fostering informed decision-making and long-term relationships.
- Managed client portfolios, providing ongoing support and advice to optimize policy performance and benefits.
- Conducted comprehensive policy reviews to ensure compliance with regulatory standards and client expectations.
Account Manager
New York Life Insurance Co
White Plains, New York
12.2021 - 07.2022
- Developed tailored insurance solutions based on client needs and financial goals.
- Conducted comprehensive market analysis to identify new business opportunities and enhance sales strategies.
- Built and maintained strong client relationships through effective communication and follow-up practices.
- Provided guidance to clients throughout the policy selection process, ensuring clarity and understanding of options.
Front of House Manager
IHOP
The Bronx, New York
03.2019 - 05.2021
- Strong customer service supported smooth dining experiences while processing cash register payments for food and drink orders.
- Timely order taking, food and beverage service, and table clearing kept guest service moving smoothly.
- Responsive call handling supported clear communication for inquiries and call transfers.
- Accurate payment processing supported efficient checkout for food and drinks.
- Guest feedback, complaint response, and close coordination with kitchen, management, and serving staff supported high service quality and quick resolution of concerns.
Sales Manager
Boscov's Department Store
Milford, Connecticut
12.2018 - 01.2019
- Helped customers with questions, concerns, and requests about products and services, providing accurate information.
- Provided and processed information for customers responding to inquiries, concerns, and requests about products and services.
- Confirmed customer issues were resolved by checking that required changes were completed.
- Logged details of inquiries, complaints, and comments, along with actions taken.
Front of House Manager
Ihop
The Bronx, New York
04.2015 - 05.2017
- Provided attentive dining support by taking orders, serving food and beverages, and clearing dinnerware promptly.
- Checked in with guests about meal and service satisfaction, addressed concerns, and supported positive dining interactions.
- Worked with kitchen, management, and serving teams to keep service running smoothly and respond to guest needs.
Education
Associate - Medical Assistant
Porter And Chester Institute
Stratford, CTSkills
- Customer focus
- Coordinating documents
- Client relationship building
- Verbal and written communication
- Staff management
- Sales
- Customer relationship management (CRM)
- Lead prospecting
- Excellent communication skills
- Administrative oversight
- Problem solving
Timeline
Account Manager
Genuine Minds
07.2025 - Current
Account Manager
New York Life Insurance Co
12.2021 - 07.2022
Front of House Manager
IHOP
03.2019 - 05.2021
Sales Manager
Boscov's Department Store
12.2018 - 01.2019
Front of House Manager
Ihop
04.2015 - 05.2017
Associate - Medical Assistant
Porter And Chester Institute