Highly motivated with excellent communication skills and dedicated to providing high quality of work. Worked at Los Angeles Unified School District-HQ and Home Depot for over 12 years gaining experience in human resources, talent acquisition, benefits/insurance administration, new employee enrollment, Diversity, Equity, and Inclusion, accounting, payroll data, FMLA knowledge, workers compensation, labor relations and employee relations. Currently work for Glendale Unified School District in Child Development and Child Care Department.
Hi, I’m
Petal Lewis-Yoo
Human Resources/ Accounting
Los Angeles,CA
Summary
Overview
19
years of professional experience
Work History
Glendale Unified School District
Account Clerk II (Child Dev. & Child Care Dept.)
12.2023 - Current
Job overview
- Utilize EZChild Track software to enter child care and after school program payments fees when received at Child Development and Child Care Department.
- Manage parents/guardian special requests and reviews attendance in regards to child care and after school program discrepancies.
- Coordinate with Program Supervisors and Head teachers in regards to overdue payments of child care and after school program fees.
- Communicate with parents/guardians via email or phone in regards to providing Nutrition Services department, meal applications approval letters for potential waive of CDCC child care and after school program registration fees.
- Cash handling, checks, money orders and also process bank deposits for over $20,000.00 Weekly basis.
- Prepare Tax Statements for families who paid fees for Year 2023.
- Send all documents on timely manner to all Head teachers throughout school district.
- And also, sent out email blast.
- Perform monthly reconciliations of bank deposits and credit card automatic payments for November 2023, December 2023 and January - June 2024.
- Oversight for all past due fees that are over 30 days.
- Responsible to issue delinquent fees notices and sending them to the family and Head teachers.
Glendale Unified School District
Fiscal Analyst (CalFresh Healthy Living Grant )
08.2022 - 12.2023
Job overview
- Provided financial, administrative and clerical support to Nutrition Services Department in partnership with CalFresh programs and Los Angeles County Department of Public Health.
- Prepared variety of documents in draft and final form in BEST system from written or oral instructions, including creating requisitions, validating and submitting transaction which is then processed by Purchasing Department and Accounts Payable Department.
- Keep track of all expenditures, including purchase orders received and inputting data in ledger system, daily, weekly and monthly, so month end reconciliation process is accurate and in compliance.
- Audit and compliance in budget and expenditures.
- Budget over $415,000.00.
- Communicated with vendors via phone and email daily in professional manner.
- Child Abuse Mandated Reporter Training certified.
- Coordinated and attended community services work involving school age children and/or young adults on weekly basis.
Glendale Unified School District
Benefits Technician (Financial Services Dept.)
05.2022 - 08.2022
Job overview
- Performed variety of technical duties in supporting and administering the District's employees and retirees benefit and enrollment programs, including medical, dental, vision and life insurance.
- Prepared reports and other documents for Affordable Care Act and provided them to Third Party.
- Coordinated annual open enrollment including preparation of materials for all classifications of employees, including actives, LOA's, and COBRA participants.
- Distributed and received applications, for new hires and changed, inputted changes into HRIS payroll system and updated benefit carriers.
- Assisted with processing of billing for benefits plans including monthly audits and payroll reconciliations.
- Processing over 3.3 million dollars in checks to insurance carriers and other agencies, on weekly and monthly basis.
- Processed transactions for following insurance carriers: Blue Shield of California HMO & PPO, MedImpact, Delta Dental, Cigna, Safeguard, MetLife, COBRA/Wage Works and Vision Service Plan (VSP).
Glendale Unified School District
Human Resources Technician (HR Dept.)
10.2021 - 05.2022
Job overview
- Assisted the Sr. Human Resources Analyst with staffing needs such as evaluating and screening potential candidates' applications and communicating with candidates via phone and at times via email then forward applications to the processing desk or scheduling interviews.
- Performed a variety of responsible clerical support duties involved in areas of recruitment and maintenance of personnel transactions, records, files and reports.
- Administrated tests and proctor examinations.
- Assisted with planning and scheduled examinations to provide valid lists of eligible to meet anticipated vacancies.
- Composed a variety of technical written materials, including class descriptions and advertisements for job postings.
Los Angeles Unified School District, LAUSD
Insurance Technician (Div. of Risk Mgmt. & Ins.)
10.2019 - 08.2020
Job overview
- Analyzed reports, advised concerned parties, and resolved discrepancies regarding status of benefits and claims.
- Reconciled and verified employee enrollment, insurance carrier membership reports, and dependency data.
- Inputted data changes for employees Insurance carriers.
- Produced and distributed correspondence memos, letters, faxes and forms as needed.
- The department received more than 40,000 calls during Open Enrollment period.
- This department oversees approximately 100,000 employees and retirees combined in the call center.
- Data metrics 98% -100% compliance across the board in call center customer service survey.
- Attended department zoom meetings on a weekly basis.
University Of California, Los Angeles (UCLA)
Benefits Specialist (HR & Payroll South)
06.2019 - 09.2019
Job overview
- Provided assistance in coordinating the Worker's Compensation program and Leave of Absence process for over, 2,000 employees.
- Monitored the Transitional Return to Work Program (TRTW), in conjunction with Insurance and Risk Management and the TPA's (Third Party Administrator).
- Follow-up with eligible employees to confirm enrollment in Health Welfare plans before the expiration of their Period of Initial Eligibility (PIE).
- Requested for certified mailing, process and send out certified mail in a timely manner.
- Skilled communicator, writing concise, logical, grammatically correct routine business correspondence.
Los Angeles Unified School District, LAUSD
Senior Office Technician (Charter Schools Div.)
08.2018 - 06.2019
Job overview
- Performed time sensitive duties which included delivering and receiving documents from the Office of Superintendent, Board Members, Office of Inspector General and Office of General Counsel.
- Processed renewal and new charter school's petitions in-takes.
- Prepared copies of briefing board materials for Board Members for Public Hearings.
- Emailed on a dotted line petition new or renewal term to the Bargaining Units.
- Accountant in processing travel invoices for mileage reimbursements for Charter Schools Division expense reports.
- Payroll quality control, review for accuracy and compliance.
- Organized and schedule meetings, conference calls and appointments.
- Worked offsite at school site in the Attendance and Records department, processing in-takes for students moving from middle school to high school.
- Worked on curriculum data and IEP documents filing.
Los Angeles Unified School District, LAUSD
Administrative Aide (Div. of Risk Mgmt & Ins.)
01.2018 - 08.2018
Job overview
- Integrated Disability Management assignments in duties such as protected leaves, such as FMLA/CFRA, pregnancy disability leave, paid parental leave/ baby bonding and staff attendance.
- Coordinated with schools Administrators and School Administrative Assistants on which payroll codes to be used, such as Kin-Care, personal necessity protected absences and protected absence time reporting decision process.
- Reviewed the Collective Bargaining agreements to determine the eligibility requirements for FMLA/CFRA.
- Calculated FMLA/CFRA eligibility determined hours worked.
- This department oversees approximately 60,000 employees in the call center with only a staff of 4.
Los Angeles Unified School District, LAUSD
Senior Human Resources Representative
09.2017 - 01.2018
Job overview
- Advised administrators, supervisors, and employees regarding merit system rules and procedures, assignment procedures, collective bargaining agreements, grievances, disciplinary actions, discrimination complaints, and other personnel matters
- Maintained records on disciplinary actions, grievances, PERB, Office of Labor Relations regarding collective bargaining proposals
- Conducted investigations
- Conducted and monitored grievance proceedings in conjunction with Unions in an attempt to address any possible grievance violations and responds for the administration
- Also, advocacy and mediation
- Child Abuse Mandated Reporter Training certified.
HOME DEPOT
Human Resources Manager (HR Dept.)
09.2005 - 08.2017
Job overview
- Worked in $85 – $110 million dollar volumes of sales per year stores
- Conducted administrative operations, advocacy and mediation
- Coordinated recruitment and employment activities such as interviewing, assisting supervisors interview procedures, prepared recruitment informational materials, attending career fairs and developing innovative recruitment techniques
- Conducted performance management and annual reviews
- Tracked all attendance and maintained records and files of all disciplinary actions for those employees who didn't adhere to attendance policy
- Employee Benefits, worked daily with insurance companies such as Kaiser, Anthem Blue Shield, Health Net, Sedgewick and Liberty Mutual
- Processed general liability and worker's compensation claims
- Processed all reasonable accommodations and unemployment claims
- Worked with Claim Adjusters and Talx unemployment services
- Attended court hearings as required for unemployment claims
- Leave Management and Return-to-Work
- Diversity, Equity, and Inclusion
- HR Analytics and Metrics
- Wrote store schedules for all staff in kronos data system
- Occupational Health and Safety, made sure employees followed safety guidelines
- Conducted investigations in regards to time fraud and employment violation of honesty and integrity
- Conducted workforce development and training with programs such as Knowledge Depot and new hire onboarding orientation
- Experience in community services work involving school age children and young adults
- Coordinated workplace and community programs such as Homer Fund Grant programs and Team Depot events.
Education
Queens College - New YorkQueens, NY
Bachelor of Arts
06.1996
University Overview
Skills
- Human Resources software programs such as SAP, BTS, HRIS, Microsoft Teams, People Soft, and BEST Financial System
- Analyzing reports and research
- Multi-task simultaneously in fast-paced driven environment
- Attendance records oversight
- Communication
- Excellent attention to detail ability to produce accurate work and follow-up Customer Service
- Performance Management
- EZChild payments data input and tracking
- Kronos (scheduling & payroll processing), Dropbox, Word, Excel and PowerPoint, Account Payables, General Ledger
- Outlook, Office 365, Zoom, CASE, I-Star, EDfiles, HRS and Google docs
- Benefits Administration
- Employee Relations, Investigations and Labor Relations
- Payroll/Payroll Quality Control
- Operations
- FMLA knowledge
- Community Events Coordinator
Volunteer Experience
Volunteer Experience
Los Angeles Unified School District, Early Childhood Education Division, 2006, 2018, Worked with visually impairment, Autistic and Orthopedic kids.Timeline
Account Clerk II (Child Dev. & Child Care Dept.)
Glendale Unified School District
12.2023 - Current
Fiscal Analyst (CalFresh Healthy Living Grant )
Glendale Unified School District
08.2022 - 12.2023
Benefits Technician (Financial Services Dept.)
Glendale Unified School District
05.2022 - 08.2022
Human Resources Technician (HR Dept.)
Glendale Unified School District
10.2021 - 05.2022
Insurance Technician (Div. of Risk Mgmt. & Ins.)
Los Angeles Unified School District, LAUSD
10.2019 - 08.2020
Benefits Specialist (HR & Payroll South)
University Of California, Los Angeles (UCLA)
06.2019 - 09.2019
Senior Office Technician (Charter Schools Div.)
Los Angeles Unified School District, LAUSD
08.2018 - 06.2019
Administrative Aide (Div. of Risk Mgmt & Ins.)
Los Angeles Unified School District, LAUSD
01.2018 - 08.2018
Senior Human Resources Representative
Los Angeles Unified School District, LAUSD
09.2017 - 01.2018
Human Resources Manager (HR Dept.)
HOME DEPOT
09.2005 - 08.2017
Queens College - New York
Bachelor of Arts
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