Streamlined office operations by implementing efficient filing systems and managing executive calendars.
Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Maintained and processed invoices, deposits, and money logs.
Office Assistant/Billing Assistant
NYCO Plumbing & Heating
08.2019 - 02.2020
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Handled payroll duties accurately ensuring all employees received their paychecks on time.
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Input data into spreadsheets and databases.
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Kept vendor files accurate and up-to-date to expedite payment processing.
Processed vendor and supplier payments on weekly basis.
Junior Estimator
Bedrock Plumbing & Heating Inc
01.2018 - 07.2019
Print blueprints
Pull fixtures off of blueprints
Price fixtures for bid
Type proposals and submit to clients
Collect job tickets and update
Match quote to invoices
Answer phones and address issues or transfer to the correct part
Direct consultation with all partners, clients and management
Gathered data on materials, labor and equipment costs to determine total costs of projects.
Executive Assistant / Bookkeeper
EMS Enterprises, Inc.
03.2011 - 10.2015
Direct consultation with all partners, clients and management
Prepare tenant leases and handle all maintenance issues
Main contact with tenants, vendors and building management
Ensure proper inventory levels maintained for office use
Process all accounts payable and accounts receivable
Reconcile 40 bank accounts monthly
Created expense reports, budgets and filing systems.
Researched, proposed and implemented vendor services to decrease costs to organization.
Office Manager
Dynamic Health Laboratories
04.2010 - 02.2011
Implement new rules for attendance and dress code
Direct liaison with laboratory regarding special blend and private labels
Answer inquires regarding products
Process invoices for private customers, businesses and distributers
Cash receipt of invoices
Set up new accounts
Temporary Assignments
M. Luca & Associates
08.2009 - 04.2010
Receptionist
Goodwin Procter LLP.
08.2006 - 02.2008
Front desk receptionist for major law firm
Reserve conference rooms and visiting offices
Arrange for food, beverage, and equipment needs for client/departmental meetings throughout the firm
Order car service vouchers and maintain records
Order food from caterers for meeting and coordinates with catering personnel
Contact building regarding maintenance issues and visitors list
Customer Service Representative
Time Warner Cable
03.2005 - 10.2005
Answer inquiries regarding billing, and fix discrepancies.
Set up new accounts/services and disconnect for accounts.
Set up pay per view events for customers; explain types of services available.
Help customers with troubleshooting cable, phone and internet.
Administrative Assistant
Central Securities Corporation
06.1999 - 04.2004
Create monthly portfolio spreadsheet of stock analysis.
Process monthly billing and expense reports.
Maintain portfolio list and analyze the day’s performance.
Direct consultation with clients, vendors & building management.
Ensure proper inventory levels maintained for office use
Answer inquiries regarding dividend payouts and tax breakdown.
Update federal securities law & tax guide.
Send trade confirmations to custodian and mail financial reports on a quarterly basis.
Filing of all portfolio research & reports.
Education
Business Administration
Queensborough Community College of The City University of New York
Queens, NY
Skills
Microsoft Office proficiency, QuickBooks Meticulous attention to detail Very well organized, resourceful and takes initiative Exceptional communication skills and multitasking abilities
Timeline
Executive Administrative Assistant/Bookkeeper
Watermark Plumbing Corp.
02.2020 - Current
Office Assistant/Billing Assistant
NYCO Plumbing & Heating
08.2019 - 02.2020
Junior Estimator
Bedrock Plumbing & Heating Inc
01.2018 - 07.2019
Executive Assistant / Bookkeeper
EMS Enterprises, Inc.
03.2011 - 10.2015
Office Manager
Dynamic Health Laboratories
04.2010 - 02.2011
Temporary Assignments
M. Luca & Associates
08.2009 - 04.2010
Receptionist
Goodwin Procter LLP.
08.2006 - 02.2008
Customer Service Representative
Time Warner Cable
03.2005 - 10.2005
Administrative Assistant
Central Securities Corporation
06.1999 - 04.2004
Business Administration
Queensborough Community College of The City University of New York