Pete Carr
Thornton,CO
Summary
Diversely skilled Technical Engineer with over 20 years of professional IT experience as a technical solutions oriented specialist with notable success in a broad range of skills. Most experienced in working with Windows Infrastructure domain environments including SMB along with enterprise organizations. Held many different roles in IT, such as Server Infrastructure Technician, Server and Application Virtualization Administration, Storage and Backup, network support and desktop support. A dedicated IT professional IT technician that has earned over 20 industry IT certifications and has the personality to fit well into any IT Team.
Overview
23
23
years of professional experience
Work History
Sr IT Engineer – Cloud Migration \ Windows Infrastructure \ Virtualization
Western Union
03.2018 - 11.2023
- Part of a team tasked with planning, design, and migration from on premises infrastructure to AWS
- Day to day care and feeding of VMWare and Nutanix
- Planning and deployment of Citrix Cloud environments
- Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
- Architected and implemented CitrixCloud DaaS solution for production and non-production environments in AWS.
Sr IT Engineer - Windows Infrastructure \ Virtualization \ Datacenter
Gates Corporation
08.2015 - 03.2018
- Responsible for the architecture and maintenance of 1500 Windows servers across three centralized datacenters and over 40 remote sites in 30 different countries, with platforms comprising of Cisco UCS, NetApp, EMC and Dell hardware
- Administration of virtualization for VMWare, Hyper-V, Nutanix, and Citrix
- Conducted operations of the entire Microsoft System Center suite of applications
- Development and implementation of automated Operating System installs
- Implementation of Citrix Netscaler for remote access of applications
- Planning and execution of migration between datacenters
- Implementation of production and backup Nutanix clusters across multiple datacenters
- Served as on boarder and mentor to new staff.
Technical Team Lead - Windows Infrastructure \ Virtualization \ Datacenter – Encana USA
Longview Systems
10.2005 - 07.2015
- Administer and maintain a 2000+ server Windows 2003/2008/2012 enterprise environment in collaboration with teams in Denver and Calgary across five datacenters
- The environment consists of HP rack mount Proliant DL and BL servers with 21 c7000 enclosures
- Administration and design of a VMware 5.1 environment consisting of 30 Hosts and 700+ VM Guests
- Implement and maintain all server patching using Shavlik
- Install all firmware updates for Proliant and Blade systems using HP SIM’s Version Control
- Monitor all systems using NetIQ for performance analysis and optimization
- Document all new process and use Process Change Control (PCC) for all changes in the environment
- Collaborate with SQL, Storage, and Network teams to troubleshoot enterprise level issues
- Build physical and virtual servers using Altiris (HP Rapid Deploy) and SCCM
- Manage and maintain 9 field sites, in four different States
- Maintain test environment using VMware Lab Manager running on 4 ESX hosts
- General administration of NetApp filers
- Successfully maintained server operations and management reports, meeting SLA’s for incident resolution at above a 90% rate
- Migration of critical SCADA services to a fully isolated secure environment
- Migration of VMware environment from 5.0 to 5.1
- Developed automated Windows Deployment methodology
- Planning and execution of a full Datacenter move.
Site Manager
Longview Systems
10.2011 - 10.2012
- Site Manager serving as technical first point of contact on call for all fully managed IT systems including VMware, NetApp, Citrix, Windows Infrastructure and Backup Strategies
- Maintained weekly, monthly and quarterly reports and assessments of all managed systems
- Provided mentorship and technical direction to the onsite infrastructure and desktop staff for major technical decisions
- Performed emergency consolidation of the DR\Production NetApp environment to ensure business continuity
- Participated in rollouts of XenApp 6.5, SCCM 2007
- Successfully maintained server operations meeting SLA’s for incident resolution at a 90% rate
- Migration of all end user and departmental shares to new NetApp storage
- POC and staged roll out for Citrix XenApp 6.5.
Server Infrastructure Consultant
Encana USA
02.2008 - 10.2011
- Contracted to Encana Oil and Gas to Administer and maintain a 2000+ server Windows 2003/2008/2012 enterprise environment
- Acted as Field Site coordinator for 11 remote sites
- Scheduled and executed quarterly visits to each site for maintenance, changes and general upkeep
- Successfully maintained server operations meeting SLA’s for incident resolution at a 90% rate
- Developed and executed a plan to replace high profile Multi-Purpose Servers in field sites that function as DFS, DHCP, and Print environment.
Systems Consultant
Long View Systems Managed IT Services
10.2005 - 02.2008
- Desktop \ Server support for various SMB clients
- PC and server builds
- End user support.
NOC Technician
Kinder Morgan
02.2002 - 10.2005
- Part of a Network Operation Center team charged with monitoring and maintaining the integrity of Kinder Morgan’s telecommunication network including over 500 sites using microwave, frame relay, and DSL in a 24 X 7 environment
- Experience included configuring and troubleshooting Cisco 2600 routers, 2950 and 1900 switches, end enterprise monitoring using HP Openview and HP Network Node Manager
- Department created daily reports to upper management.
Desktop Support
Quizno’s Corporation
07.2000 - 02.2002
- Single point of contact of all aspects of corporate user support, training and PC management at the world headquarters for The Quizno's Corporation
- Network Admin and customer support help desk for 200+ corporate end users, both local and remote
- I was responsible for server and desktop deployment and maintenance, user accounts, network permissions, standardizing PC images and technical documentation for all end users
- I developed curriculum and conducted end user training classes for in house and field network users
- I was involved in budget planning and vendor management
- I assisted in daily backups, firewall software configuration, and network design in a Windows NT/2000/9X environment
- Managed the corporate telephony system on a Lucent Definity switch, and gained experience in high level network management techniques such as Microsoft SMS, WMI and VBS scripting, as well as several forms of automated application deployment.
Education
Associate of General Studies -
Front Range Community College
Westminster, COCertificate - Network Administration
Front Range Community College
Westminster, COSkills
- Windows 2003-2022 Server
- Windows Infrastructure
- Virtualization (VMWare\Nutanix\AWS)
- Windows Deployment
- Performance Monitoring
- Powershell
- Networking
- XenApp/XenDesktop
- Change Management
- Compliance Management
- Enterprise Hardware Management
- Cloud Computing
Education Certifications
- VMware Certified Professional 3.x, 4.x
- Citrix XenApp 6.5 Administration
- Microsoft MCITP, MCTS, MCSA, MCP
- CCNA (2006)
- CCDA (2011)
- ITIL v2, v3
- Comptia A+, Network+, Security+, Server+
Timeline
Sr IT Engineer – Cloud Migration \ Windows Infrastructure \ Virtualization
Western Union
03.2018 - 11.2023
Sr IT Engineer - Windows Infrastructure \ Virtualization \ Datacenter
Gates Corporation
08.2015 - 03.2018
Site Manager
Longview Systems
10.2011 - 10.2012
Server Infrastructure Consultant
Encana USA
02.2008 - 10.2011
Technical Team Lead - Windows Infrastructure \ Virtualization \ Datacenter – Encana USA
Longview Systems
10.2005 - 07.2015
Systems Consultant
Long View Systems Managed IT Services
10.2005 - 02.2008
NOC Technician
Kinder Morgan
02.2002 - 10.2005
Desktop Support
Quizno’s Corporation
07.2000 - 02.2002
Associate of General Studies -
Front Range Community College
Certificate - Network Administration
Front Range Community College
Similar Profiles
David R RodriguezDavid R Rodriguez
Customer Service Representative at Western UnionCustomer Service Representative at Western Union
Dr Maitri UpadhyayDr Maitri Upadhyay
Senior AML Compliance Officer at Western UnionSenior AML Compliance Officer at Western Union
Diego Alonso Pereira CastroDiego Alonso Pereira Castro
Supervisor at Western UnionSupervisor at Western Union
Bhavin RathodBhavin Rathod
Leader - Product Strategy and Product Management for Europe at Western UnionLeader - Product Strategy and Product Management for Europe at Western Union
Jasmine SixJasmine Six
Master Technical Quality Expert at AlloSourceMaster Technical Quality Expert at AlloSource