Pete Castillo
New York,NY
Summary
Skilled Back of House Manager with solid background in food service operations and team management. Proven ability to ensure smooth kitchen functions, uphold hygiene standards, and optimize staff productivity. Known for implementing cost control measures, improving efficiency, and cultivating customer satisfaction through quality service. Strong leadership skills coupled with profound knowledge of inventory management and menu planning.
Overview
20
20
years of professional experience
Work History
BOH Manager
Compass Group USA
Manhattan, NY
11.2004 - Current
- Implemented safety and sanitation procedures in accordance with local health department regulations.
- Maintained accurate records of inventory, ordering, receiving, and storage.
- Conducted regular inventories to identify stock shortages or overages.
- Monitored kitchen staff performance, providing feedback as necessary to ensure high standards of food production.
- Monitored employee performance and provided feedback on areas needing improvement.
- Evaluated employee performance through observation and review of work samples.
- Addressed customer complaints promptly in a professional manner.
- Inspected equipment regularly for proper functioning and safety hazards.
- Resolved conflicts between kitchen staff members efficiently while maintaining a positive working environment.
Education
High School Diploma -
Superior High School
Superior05-1976
Skills
- Quality assurance and control
- Team Building and Leadership
- Health and Safety Regulations
- Time management and prioritization
- Sanitation Standards
- Staff Training
- Quality Assurance
References
References available upon request.
Timeline
BOH Manager
Compass Group USA
11.2004 - Current
High School Diploma -
Superior High School
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