Dedicated surveillance professional recognized for strong team collaboration and incident response skills. Expertise in training staff on security protocols and ensuring compliance, with a commitment to maintaining a secure environment.
I have possessed several Union and non-Union certifications over the years. I am a fast learner on things I do not know.
I can run just about any piece of equipment.
I also used chemicals to make ceramic slurry for investment casting molds.
Overview
34
34
years of professional experience
Work History
Surveillance Operator
Four Winds Casino
New Buffalo
08.2021 - Current
Monitored surveillance feeds to detect suspicious activities and prevent incidents.
Responded promptly to security alarms and operational alerts during gaming hours.
Coordinated with security personnel to ensure safety protocols were followed.
Maintained accurate logs of daily surveillance operations and incidents.
Assisted in training new staff on monitoring procedures and equipment usage.
Conducted regular equipment checks to ensure optimal performance of surveillance systems.
Collaborated with law enforcement during investigations involving casino premises.
Reported findings to management regarding potential security vulnerabilities and improvements.
Maintained constant communication with other members of the team via radio or telephone while on duty.
Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
Adhered strictly to established policies and procedures pertaining to privacy rights and protection of confidential information.
Provided assistance during emergency situations such as fire alarms, medical emergencies.
Maintained records of all detected violations or incidents for future reference.
Documented daily observations and reported any irregularities to the appropriate authorities.
Utilized advanced video recording systems to capture footage of criminal activity.
Operated specialized software used in monitoring multiple locations simultaneously.
Assisted law enforcement personnel with investigations by providing them with relevant footage from surveillance cameras.
Reviewed previous recordings on a regular basis in order to identify patterns or trends which may indicate possible threats or risks.
Identified suspicious activity through strong understanding of cheating techniques and advantage play methods.
Monitored and tracked suspicious activities in assigned areas using surveillance equipment.
Coordinated with other departments within the company to ensure that proper protocols are being followed when it comes to security measures.
Identified areas where improvements can be made in terms of safety and security measures implemented at the facility.
Maintained professional and respectful demeanor, even in situations of extreme stress, remaining alert, focused and effective to carry out security-related missions.
Maintained strict confidentiality regarding business operations, patrons and proprietary information.
Reported violations and suspicious patrons to supervisors.
Monitored establishment activity to proactively identify suspicious behavior.
Surveillance Agent
Blue Chip Casino
Michigan City
01.2020 - 07.2021
Monitored surveillance feeds to detect suspicious activities and potential security threats.
Collaborated with security team to assess incidents and implement response strategies.
Documented events in detailed reports for investigations and future reference.
Operated advanced surveillance equipment and software for effective monitoring.
Conducted regular inspections of casino premises to maintain safety standards.
Coordinated with law enforcement during investigations to share critical information.
Maintained confidentiality of sensitive information regarding patrons and operations.
Developed strategies for deterring criminals from entering premises through improved security measures.
Completed security reports daily and alerted professionals of suspicious incidents.
Performed additional duties as assigned by management related to safety and security operations.
Identified potential threats, such as loiterers or persons in restricted areas.
Assisted with emergency response procedures in case of a security breach or other crisis situation.
Operated surveillance cameras, monitors and other equipment.
Investigated complaints related to theft, vandalism, trespassing, or other similar offenses.
Adhered strictly to departmental regulations regarding confidentiality of sensitive information.
Created safe and secure environment for visitors and staff members.
Conducted periodic patrols of designated areas to detect suspicious activities.
Coordinated with local law enforcement agencies on investigations into criminal activity.
Investigated calls and complaints involving card counters, game cheaters, and wrongly paid losing hands.
Monitored security cameras and alarms to ensure the safety of personnel and property.
Participated in team meetings and discussions concerning new initiatives or changes in policy.
Observed customers and employees to identify any suspicious behavior or criminal activity.
Performed regular maintenance checks on surveillance equipment such as cameras, alarms, locks.
Reported violations and suspicious behavior, in writing or verbally.
Utilized investigative techniques such as stakeouts and undercover operations when necessary.
Communicated with other security staff using radio, intercom, telephone and internet-based communications systems to coordinate facility-wide security operations.
Maintained and operated surveillance equipment.
Operated control panels granting entry or access to authorized individuals, using live camera footage to view faces and identification cards and remotely unlocking doors and gates.
Monitored alarms and activity on panels, doors and gates throughout facility to detect threats to worker safety and prevent or address improper access to secured areas by unauthorized parties.
Maintained accurate records of data recorded.
Provided recorded media to authorized personnel.
Security Officer
St joseph Medical Mishawaka
Mishawaka
06.2016 - 07.2020
Monitored premises to prevent unauthorized access and ensure safety protocols.
Conducted regular patrols to identify security risks and report incidents promptly.
Responded to alarms and emergencies, coordinating with local law enforcement when necessary.
Maintained detailed logs of daily activities, incidents, and security breaches for review.
Assisted in the training of new security staff on procedures and emergency response protocols.
Utilized surveillance equipment to monitor activities and gather evidence for investigations.
Implemented access control measures to manage visitor entry and exit effectively.
Collaborated with management to develop improved security strategies and risk assessments.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Maintained accurate logs of all security related activities.
Secured personnel and premises by inspecting buildings and patrolling property.
Guarded restricted areas to prevent unauthorized entry.
Verified photo IDs and tickets to allow guests passage.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Addressed problems quickly and reported clear information while working under minimal supervision.
Confirmed visitor identification prior to granting entry into the building.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Monitored surveillance cameras and responded to suspicious activity.
Checked for safety hazards and took corrective action when necessary.
Monitored premises and recorded activity in daily officer reports.
Completed incident reports to record security or loss prevention incidents.
Responded to alarms and conducted investigations as required.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Assisted with crowd control during large events held at the facility.
Provided escorts for visitors as needed throughout the facility.