Summary
Overview
Work History
Education
Skills
Timeline
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Pete Duran

JURUPA VALLEY,California

Summary

Proven leader in operational excellence and business development, with a track record of driving performance improvements and strategic planning. Skilled in operations management and team leadership, consistently exceeding sales targets and enhancing operational productivity. Expert in fostering teamwork and collaboration, with a focus on achieving results through innovative process improvements.

Overview

17
17
years of professional experience

Work History

Operations Executive

Bridgestone Retail Operations LLC.
05.2024 - Current
  • Collaborated on operational support tasks to achieve common goal.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.

Area Business Manager

Bridgestone Retail Operations LLC.
11.2015 - 06.2024
  • Increased sales revenue by implementing strategic business plans and expanding client base.
  • Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
  • Provided ongoing training for sales representatives in product knowledge, selling techniques, and account management skills.
  • Exceeded annual sales targets consistently through proactive prospecting, effective pipeline management, and diligent follow-up efforts.
  • Established clear performance metrics for the sales team, driving accountability and focus on results.
  • Mentored junior team members through regular feedback sessions, helping them develop their skills and advance in their careers.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Store Manager

Ramona Tire and Services
01.2008 - 11.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

Bachelor of Arts - Business Leadership

Arizona Global University
Arizona City, AZ
06.2026

Skills

Operations Management

Operational Excellence

Team Leadership

Business Development

Strategic planning and execution

Process Improvements

Budget Control

Leadership training

Teamwork and Collaboration

Strategic Planning

Performance Improvements

Employee Relations

Timeline

Operations Executive

Bridgestone Retail Operations LLC.
05.2024 - Current

Area Business Manager

Bridgestone Retail Operations LLC.
11.2015 - 06.2024

Store Manager

Ramona Tire and Services
01.2008 - 11.2015

Bachelor of Arts - Business Leadership

Arizona Global University
Pete Duran