Summary
Overview
Work History
Education
Skills
Timeline
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Pete Gonzalez

Katy,TX

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

22
22
years of professional experience

Work History

Regional Sales Trainer

Complete Communication Services
11.2022 - Current
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Managed recruitment, training and development for highly effective sales team resulting in 10% market sales growth.
  • Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
  • Built and maintained professional relationships with vendors and suppliers.

Connected Communities Account Manager

AT&T
01.2014 - 01.2023
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Worked closely with AT&T Engineers and Construction to help successfully launch over 60 new MDU developments in the market.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Retail Account Executive

AT&T
01.2008 - 01.2014
  • Developed and maintained relationship with Dealer Principles with in Texas. Exceeding monthly sales targets within multiple metrics.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
  • Maintained sales tracking reports to support operational enhancements and implement corrective actions.
  • Networked at events and by phone to expand business profits and revenues.

Retail Sales Manager

AT&T
01.2006 - 01.2008
  • Managed day-to-day staffing and handled scheduling for over 20 store employees daily.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Sales Consultant

AT&T
01.2003 - 01.2006
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Stayed knowledgeable on latest AT&T/Cingular innovations and technological advancements through continuous training.
  • Awarded AT&T Summit 2003-2004 for overachieving sales targets.

Education

Bachelor of Science Business Management -

University of Phoenix
Houston, Texas

Skills

  • Multi-tasking capabilities
  • Leadership
  • Client Relations and Retention
  • Process Improvement
  • Time Management
  • Exceptional Interpersonal Communication
  • Performance metrics analysis
  • Team building abilities
  • Sales strategy development
  • Creativity and Innovation

Timeline

Regional Sales Trainer

Complete Communication Services
11.2022 - Current

Connected Communities Account Manager

AT&T
01.2014 - 01.2023

Retail Account Executive

AT&T
01.2008 - 01.2014

Retail Sales Manager

AT&T
01.2006 - 01.2008

Sales Consultant

AT&T
01.2003 - 01.2006

Bachelor of Science Business Management -

University of Phoenix

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Pete Gonzalez