Pete Malpezzi
Bel Air,MD
Summary
Talented Server with over 30 yrs experience bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
12
12
years of professional experience
Work History
Food Server
TGI Fridays
2023.10 - Current
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Assisted in training new servers, sharing best practices for excellent customer service.
Lead Technician, Equipment Distribution Management
University Of Maryland Upper Chesapeake Medical Center
2023.07 - Current
- Increased organizational efficiency by multitasking to foster timely project completion.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Mentored new technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
Healthcare Recruiter
Maxim Healthcare Staffing
2022.06 - 2023.04
- Responsible for sourcing and screening candidates for local and travel nurses.
- Use various platforms for payroll, sourcing and credentialing.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
Cardiac Monitor Technician
Mercy Medical Center
2019.05 - 2022.07
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Improved patient care by accurately interpreting and reporting cardiac monitor readings.
- Enhanced communication between medical staff by providing timely updates on patient cardiac status.
- Reduced response time for critical events with vigilant monitoring of cardiac rhythms and alerts.
Field Service Technician
Advanced Business Systems
2021.09 - 2022.06
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Fleet Manager
MJ Logistics
2020.04 - 2021.09
- Amazon standards and perform routine safety checks
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Communicate effectively with Operations manager.
Electrodiagnostic Technician
Comprehensive Medical Group
2017.12 - 2019.04
- Tested patients for nerve damage using various diagnostic equipment.
- Reported finding to Doctors for further follow up and treatment.
- Documented findings and stored in database.
Malpezzi
Household, Stay at Home Dad
2014.05 - 2017.02
- Take care of new born twins and run household efficiently.
- Run errands
Cardiac Monitor Technician
Johns Hopkins Hospital
2012.01 - 2014.01
- Enhanced communication between medical staff by providing timely updates on patient cardiac status.
- Increased accuracy of diagnoses by meticulously documenting patients'' ECG data for physician review.
- Assisted in saving lives through efficient recognition and reporting of life-threatening arrhythmias.
- Improved patient care by accurately interpreting and reporting cardiac monitor readings.
- Reduced response time for critical events with vigilant monitoring of cardiac rhythms and alerts.
Education
Nationally Certified EKG Technician - EKG Technician
Stein Academy
Pikesville, MD05.2012
Timeline
Food Server
TGI Fridays
2023.10 - Current
Lead Technician, Equipment Distribution Management
University Of Maryland Upper Chesapeake Medical Center
2023.07 - Current
Healthcare Recruiter
Maxim Healthcare Staffing
2022.06 - 2023.04
Field Service Technician
Advanced Business Systems
2021.09 - 2022.06
Fleet Manager
MJ Logistics
2020.04 - 2021.09
Cardiac Monitor Technician
Mercy Medical Center
2019.05 - 2022.07
Electrodiagnostic Technician
Comprehensive Medical Group
2017.12 - 2019.04
Malpezzi
Household, Stay at Home Dad
2014.05 - 2017.02
Cardiac Monitor Technician
Johns Hopkins Hospital
2012.01 - 2014.01
Nationally Certified EKG Technician - EKG Technician
Stein Academy