Pete Medina
Belton,TX
Summary
Gifted sales representative with a strong focus on customer relations, service delivery management, and product demonstration. Consistently surpasses profit and penetration targets using both traditional and innovative approaches. Skilled networker and cold caller. Committed to increasing satisfaction and loyalty through proactive support as a dedicated Member Service Representative. Recognized for consistently going above and beyond to assist members and enhance service delivery. Brings demonstrated strengths in customer service, time management, and trend tracking. Proficient in troubleshooting problems and developing effective solutions. Highly effective verbal and written communicator with a proven track record of cultivating positive relationships and exceeding goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Congo Brands
10.2023 - Current
- Implement strategic initiatives tailored to boost growth in the assigned territory according to monthly KPIs.
- Maintain communication with existing, previous, and potential customers, alerting them of new products that may be of interest
- Executed merchandising of Congo Brands items according to company guidelines in designated locations.
- Identify, target, and sample existing and potential accounts, both individually and in partnership with distributors, to maximize allocated and/or open shelf space, drive volume growth, increase brand awareness, and generate sales leads within an assigned territory
- Maintain and provide detailed reports of sales activities including calls, orders, sales, lost business, market trends, while providing necessary back-up to support sales and bonus programs objectives
- Enhancing customer satisfaction through continuous communication and relationship management.
- Ensure that distributors' merchandising personnel adequately service accounts based on sales achieved and shelf/floor space obtained by Territory Sales Manager
- Engaged with distributor's sales team during scheduled meetings.
- Carried out supplementary responsibilities effectively.
- Secured a leading sales position within the military team for Congo in Killeen, Austin, and San Antonio.
Member Service Representative
WHOOP
01.2021 - 12.2023
- Expanded client base by scheduling pre-set appointments.
- Uphold activities to successfully onboard new members and execute timely follow-up and communication
- Developed and maintained knowledge base of evolving products and services to enhance member services
- Enhanced member retention by providing outstanding experiences.
Territory Sales Representative
Overhead Door
01.2019 - 12.2021
- Optimized territory portfolio with active account management and relationship-building
- Sustained consistent territory revenue by developing long-term customer relationships built on trust and exceptional service
- Established new business connections weekly.
- Stayed competitive with pricing and delivery options, regularly reviewing market and competitor data to proactively update strategies
- Answered customers' questions about products, prices and availability
Cameraman
HTV10
01.2017 - 12.2019
- Prevented recording errors and data loss by testing equipment prior to conducting important recordings
- Operated professional camera equipment to collect desired recordings
- Executed audio, video and graphics editing on diverse projects
- Prepared for filming by assembling sets and selecting cameras, lighting and audio equipment
- Prepared footage using video editing software for intended results
Firefighter
Houma Fire Department
01.2015 - 12.2019
- Inspected and completed routine maintenance on fire equipment, power tools, portable fire extinguishers and apparatus
- Prepared incident reports and documentation utilizing departmental computer
- Cleaned, replenished and maintained vehicles and equipment following each call
- Mitigated hazards with periodic fire hazard inspections of residential and commercial buildings
- Responded to emergency and routine alarms alongside firefighting team members
- Gave talks to students and community members about ways to prevent fires, escape dangerous situations and use fire extinguishers
Education
Fire & Emergency Training -
Louisiana State University
Baton Rouge, Louisiana08.2014
Skills
- Sales data tracking
- Cold Calling
- Critical thinking
- Account management
- Member correspondence
- Video Editing
- Filming
- Photography
Certification
- Fire Safety Certification, Present
- Hazmat Endorsement, Present
Timeline
Territory Sales Manager
Congo Brands
10.2023 - Current
Member Service Representative
WHOOP
01.2021 - 12.2023
Territory Sales Representative
Overhead Door
01.2019 - 12.2021
Cameraman
HTV10
01.2017 - 12.2019
Firefighter
Houma Fire Department
01.2015 - 12.2019
Fire & Emergency Training -
Louisiana State University
- Fire Safety Certification, Present
- Hazmat Endorsement, Present
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