Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Entrepreneurial Ventures
BusinessDevelopmentManager
Peter  Sutherland Redwood

Peter Sutherland Redwood

Strategic Partnerships | Brand Expansion / Development | Entrepreneur | M.S. Health Care Transformation
Austin,TX

Summary

Goal-oriented, empathetic leader with a passion for personal and professional wellness. Holistic perspective with a focus on people bringing a perpetually positive mindset and a can-do attitude. Well-rounded and diverse background has synthesized a dynamic skillset and a unique paradigm. Experience creating and implementing successful strategies, building culture, forming teams, increasing market footprint, and evangelizing brand awareness. Reliable, loyal, and performance-oriented offering polished expertise in relationships, health and care, wellness, and interpersonal communication. Implements and executes thoughtful and tactical campaigns to drive engagement and profits. Track record of success in optimizing operations, finding efficiencies, converting metrics, and exemplary performance. Enthusiastic, savvy and innovative I am eager to contribute to mission success through hard work, attention to detail and excellent organizational skills - Kairos.

Overview

15
15
years of professional experience
3
3
Certifications
6
6
years of post-secondary education

Work History

Institutional Partnerships / Business Development

OnlineMedEd - EdTech
Austin, TX
01.2021 - 07.2022
  • Align institutional partner needs and OME curriculum solutions through integrating SaaS tools and resources with learning management system (LMS).
  • Setup and provide support infrastructure for faculty and students to form academic bridge from traditional content delivery to hybrid model.
  • Identified opportunities and cultivated new business in startup environment; building sales processes, presentation tools, & sales solutions critical for establishing institutional level partnerships.
  • Enhanced profitability through initial B2B offering, developing pipelines growth from $0 to $1.737MM leveraging B2C usage to curate custom programs for MD, DO, PhD, PA, NP, and others.
  • Developed SaaS deliverable product for faculty facing dashboard to facilitate performance tracking and ability to prescribe group work and value based projects.
  • Solved inherent startup scaling issues by supplementing and optimizing core SOPs to maintain high-profile partnerships with medical institutions physicians and faculty. Being adaptable in real time to enterprise level partners to ensure retention and growth.
  • Devised sales and marketing strategies to integrate with curriculum matching/mapping, facilitate internal/external distribution of SaaS, oversee conversion from B2C to B2B and institutional user acquisition.
  • Created new business opportunities by utilizing strategic networking, building faculty rapport and integrating suite of solutions into program LMS. Exceeded quota of 7MM.

Senior Program Consultant

Aramark – Health Care | Cleanroom Services
Texas , US -SE Region / Puerto Rico
07.2018 - 04.2021
  • Cleanroom services are critical environments inherently used for specialized industrial production, research, or manufacturing. Responsible to build / structure/ manage programs based on blueprints and headcount for client's controlled space.
  • Orientation in healthcare, BioScience, BioPharma, BioTech, pharmaceutical compounding and manufacturing, medical device, and semiconductor.
  • Varying in size and complexity, cleanrooms undergo extensive contamination control theory and require a service provider that is ISO certified with exact QA controls and SOPs to ensure proper inventory and materials necessary for client process.
  • Full autonomy for book of business valued at 30-50M annually; responsible for territory growth / retention, bringing on new logos, managing account executives to ensure sales quota and develop ecosystem of success.
  • Marketed and sold solutions and services to stakeholders across multiple levels of organization. Primary contact, consultant, & advisor for C-level clients.
  • Lead customer success, sales enablement, and QA teams to support all facets of customer experience, deliverables, and SOPs.
  • Onboard all customers onto the Cloud / CRM platform, deploy and train SaaS portal & tools, cross drive & upsell via QBR cadence.
  • Identified business issues and developed impactful / innovative solutions promoting best practices.
  • Expertise in negotiating agreement terms / conditions & maintaining contractual status throughout customer life cycle.
  • Curate and scale programs / processes for optimal phased rollouts nationally and globally while maintaining curriculum symmetry.
  • Involved in complex sales cycle utilizing consultative approach to rollout tech / IT solutions that are managed through SaaS portal complete end-to-end cloud solution.
  • Attained and exceeded all measurable KPIs : 100% retention, 53 new clients sold, 63% growth, 30 logos sold 6 multi-location expansions.

Business Analyst / SaaS Tech Sales Consultant

TriNet | Insperity
Austin, TX
01.2014 - 07.2018
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations for increased performance.
  • Managed end to end sales process as player coach, exceeded personal and team quota each fiscal year.
  • Completed comprehensive accreditation curriculum gaining certified business performance advisor.
  • Build a cloud HR infrastructure to help businesses succeed via thoughtfully curated programs and solutions integration.
  • Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions to mitigate risk, dovetail solutions.
  • Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
  • Monitored key performance indicators and built processes to support partner performance and growth.
  • Exceeded quota for revenue and logos added.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

Sr. Director Sales & Service

Prudential Cleanroom Services
Texas , US Middle Region
05.2008 - 12.2014
  • Manage client expectations, CRM, software solutions to navigate service cadence & resolve issues to ensure satisfaction and retention.
  • Propelled continuous improvements and strategically capitalized on current market trends. Chaperoned 2 major competitor acquisitions, forged capture strategy, implemented retention based onboard, contract negotiation, and data transfer.
  • Controlled costs & optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing & tech upgrades.
  • Maintain P&L plan, responsible for generating new business, meeting growth plan, and leading sales & service team.
  • Mentored & coached team of 13 sales reps participating in consultative and relationship-based sales cycles.
  • Three-time Sales & Service Manager of The Year award (65 + candidates) / Set annual record for new revenue generation 2013.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Compiled research / inventory data and gave professional QBR presentations highlighting finds and recommended optimizations.
  • Managed team of 30 employees, overseeing hiring, training, and professional growth of employees.
  • Reviewed internal systems and organized training plans to address areas in need of improvement, six sigma methods.
  • Produced detailed and relevant reports for use in making business decisions.

Education

Master of Science - Business / Health Care Transformation

University of Texas At Austin
Austin, TX
03.2022 - Current

Bachelor of Science - Business Management

San Diego State University
San Diego, CA
01.2002 - 05.2007

Skills

Wellness / Holistic Health Care / Assisted Therapies / PaaS [prevention as a service]

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Affiliations

  • 3x Sales and Service Manager of the Year awards - PCS [09',10',13']
  • Dan Clark Award (rookie of the year) - PCS
  • 1932 Club - (top sales team revenue growth) 2010
  • 6 Outstanding Achievement Awards (exceed P&L annual plan) - PCS
  • Chaperoned acquisition of Cintas and G&K cleanroom account books; 97% retention / 75% growth
  • Lead midwest expansion service center depot opening -2013
  • 2x President's Club (exceed quota/plan) - TriNet
  • Insperity Circle (exceed annual sales plan) 2018
  • AUS Performance Excellence 2018, 2019,2020
  • Aramark MVR SE Region (top account rep) 2020
  • 10 year special access guiding permits - Colorado Forest Service

Timeline

Master of Science - Business / Health Care Transformation

University of Texas At Austin
03.2022 - Current

Institutional Partnerships / Business Development

OnlineMedEd - EdTech
01.2021 - 07.2022

Senior Program Consultant

Aramark – Health Care | Cleanroom Services
07.2018 - 04.2021

Business Analyst / SaaS Tech Sales Consultant

TriNet | Insperity
01.2014 - 07.2018

ISO 9001 Training

05-2009

Sr. Director Sales & Service

Prudential Cleanroom Services
05.2008 - 12.2014

Bachelor of Science - Business Management

San Diego State University
01.2002 - 05.2007

Entrepreneurial Ventures

Kairos Therapeutic Retreat | Pre/Post Cancer Retreat Sanctuary - Advisor / Board Member 2022


  • Introduce a transition point, a bridge for healing oncology survivors as part of a decentralized health care provider network.
  • Non-profit forest retreat sanctuary focused on therapies for holistic healing model; mind, spirit, physical, social, and environment.
  • Allow patients to connect with their inner strength and deeper life purpose through various modalities integrating psychopharmacology.
  • 24 acres in central Texas has been procured and being developed for mixed use; retreat, fundraiser concerts, sponsor/corporate events.
  • Raise awareness of the benefits of primordial medicine through forward-thinking integrated practice unit (IPUs) approach.
  • Create community connectedness to sustain healthy external relationships promoting ongoing involvement through event cadence.
  • Provide tools to sustain transformational results; aligned with University of Texas Value Institute/McCombs Business School/Dell Med/Livestrong.
  • Create an ecosystem of progressive partners that support disruption of the systemic issues plaguing healthcare.
  • Establish a HUB for wellness; through IPU network facilitate relationship, value-based care model measuring outcomes longitudinally.


Redwood Ranch & Llamas | Backcountry Outfitter & Adventure Tours - Director of Strategy / Business Development (est.2014)


  • Identified relationships with Colorado Forest Service offices in 12 unique wilderness areas. Negotiated special access permits to execute on business model and create opportunity for overnight guiding excursions, hunting and other leasing opportunities.
  • Built website from scratch, wrote all copy, garnered all content and overhauled technology suite / SEO in conjunction with website design and content; launched and managed on-going digital marketing campaigns (www.redwoodllamas.com).
  • Generated new revenue congruently improving bottom line profit through full-service and lease trip offerings. Established ancillary revenue streams from Llama sales and breeding program, AirBnB ranch style visits, corporate retreats, and custom group trips.
  • Curated successful marketing campaigns (guerilla, B2C,B2B, SEO, social media) in collaboration with neighboring SMBs and municipalities; partnering with photographers, influencers, fishing charters, hunters, rafting outfitters, and local mountain enthusiasts.
  • Established template for local partnerships and scaled to secure international professional outdoor affiliation partnership programs with Patagonia, North Face, and Yeti.
  • Structured breeding and sustainability program to directly support sales cadence, solar infrastructure, and land conservancy goals.
  • In collaboration with Colorado Forest Service, we have successfully negotiated and renewed 10-year special access permits to guide full service & lease trips into over 10 different wilderness areas.
  • Growing global operations / clients offering international origin excursions: Peru, Bolivia, Argentina,New Zealand & expanding.
  • Oversee operations on 900-acre ranch including training demos, llama sale visits, partner retreats , AirBnb experience, and offer clinics for our growing team and potential llama owners.
  • Developed & executed financial models and initiatives to setup sustainable internal infrastructure. Formed S-Corp, LLC, Redwood Trust Entity, Ranch operations, client success services, and the summer hike to hire training program.


Sutherland Redwood Holdings, LLC | Real Estate Investment - Owner/Operator (est. 2012)


  • Source and procure real estate investment properties through a value based ROI model for purchases, flips, and holds.
  • Local marketing strategies implemented to establish ecosystem of partners and clients in the Austin and SW Colorado.
  • Develop, maintain, and improve complex investment and fund-level models to ensure accurate, full proof strategies.
  • Provide calculated advice to investors to optimize financial performance and build investment portfolio infrastructure for clients.
  • Establish relationships with developers, home builders, contractors, and consultants for profitable ecosystem / pipeline.
  • Target white glove rentals via pre-construction purchase contracts in and around downtown Austin.
  • Find distressed homes / PC projects ripe for remodel to increase value and subsequent ROI.
  • Provide end to end property management services for all rental units.
  • Oversee all remodels and flips including design, material sourcing, and execution of construction project.
  • Partner with REIT / VC entities to secure outside capital when necessary.
  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Achieved project deadlines by coordinating with contractors to manage performance, identified plans and resources to meet goals and objectives.


Truman Rx | Digital Health Startup - TRT - Strategic Consultant - Brand Expansion (2018-2022)


  • Identify market segments and define testosterone deficiency, forecast emerging market potential.
  • Create subscription based telehealth services infrastructure / online cloud pharmacy.
  • Forge series A funding strategies - Regulation as competitive advantage while navigating federal regulations / governmental oversight.
  • Develop operating contingencies to mitigate regulatory uncertainty.
  • Cultivate partnerships with HealthPoint Plus and Rivergate Pharmacy for manufacturing and distribution.
  • Facilitate robust and expansive product awareness, marketing, and branding campaigns designed to entrench Truman as primary TRT outlet.




Peter Sutherland RedwoodStrategic Partnerships | Brand Expansion / Development | Entrepreneur | M.S. Health Care Transformation