Pete Vazquez
New Brunswick,NJ
Summary
A creative well-versed in building positive relationships - within departments, between companies and clientele, better acquainting products and patrons, systems and users. Strong organizational, research, and management abilities. Skilled at overseeing complex, high-value projects with excellent planning and care.
Overview
12
12
years of professional experience
Work History
Data Department Manager
RealPlus, LLC
New York, NY
12.2019 - 06.2021
- Cataloged and contacted real estate firms in New York City region, establishing business-to-business relationships and obtaining availability data.
- Conducted database analyses regarding source of content, its integrity, and expiration.
- Serviced data and technical issues, coordinating efforts of data entry staff and programmers.
- Product tested software under development, checking for functionality and industry relevance.
- Wrote proposals to expand and train company's Ukrainian workforce.
- Administrative liaison for research and analysis between company and client firms.
Owner
Furnished Rooms of Brooklyn
Brooklyn, NY
07.2017 - 02.2020
- Freelanced services to property owners and subletting tenants, setting up, marketing, and maintaining their short-term rental spaces.
- Managed day-to-day business operations to maximize and ease profitability of operation.
- Consulted with customers to assess their needs and facilitate their stays.
Data Department Manager/ Product Support Representative
OLR, On-Line Residential Inc
New York, NY
07.2009 - 07.2017
- Management of data entry and customer service department.
- Supervised hiring of new employees.
- Trained new hires on basic office skills, real estate listing terminology, how to research and enter listing information into database, and troubleshoot customer issues.
- Analyzed, reported, and answered technical issues via Zendesk.
- Answered customer support calls and emails.
- Supervised and facilitated conflict resolutions.
- Acted as administrative and technical liaison with other data firms, striking compromises between dissimilar systems.
- Analyzed proprietary information flowing from other companies to ensure reliable, legible data.
- Tested software and user experience of newly-launched client websites.
- Visited apartments for sale to shoot provocative marketing photographs.
- Shot studio images with models for commercial advertising.
Education
Bachelor of Arts - Visual Art
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2022
Skills
- Excellent organizational and team-building skills through hiring, training, and managing twelve-person data-entry and customer support team Experience with Zendesk ticketing
- High proficiency in oral and written correspondence
- 16 years of New York-based real estate experience, concentrating on data collection, research, analysis, and marketing
- 20 years of photography experience in fashion, portraiture, and real estate, editing images in Photoshop
- Proficient in video editing programs Premiere Pro, After Effects, and Resolve, and shooting documentary and narrative video content
- Proficient in MS Office, Powerpoint, and Excel, and quick to learn proprietary databases
Timeline
Data Department Manager
RealPlus, LLC
12.2019 - 06.2021
Owner
Furnished Rooms of Brooklyn
07.2017 - 02.2020
Data Department Manager/ Product Support Representative
OLR, On-Line Residential Inc
07.2009 - 07.2017
Bachelor of Arts - Visual Art
Rutgers, The State University of New Jersey
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