Pete ZAPATA

• Streamlined installation processes for increased productivity and reduced labor costs.
• Maintained a safe work environment by adhering to industry safety standards and protocols during installations.
• Assisted in the selection of high-quality granite materials for clients, ensuring a visually appealing final product.
• Efficiently managed inventory levels of granite supplies, avoiding shortages that could delay project completion times or increase costs significantly.
• Meticulously maintained tools and equipment, reducing downtime due to malfunctions or repairs while extending their lifespan significantly.
• Delivered comprehensive post-installation support, addressing any issues or concerns promptly to guarantee ultimate customer satisfaction.
• Prepared granite by filling in chips or cracks and polishing surfaces.
• Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.
• Cut and prepared tiles for installation following precise measurements and job specifications.
• Used specialized tools and equipment to cut, shape and install tile.
• Used safe lifting, equipment and behavioral practices.
• Leveled surfaces using plywood and mortar prior to laying marble and tile.

Assisted autism patients with everyday activities

• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.
• Improved safety procedures to create safe working conditions for workers.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Developed detailed plans based on broad guidance and direction.