Peter Almero
Santa Clarita,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Non-Emergency Transportation Manager
Integrity Transportation
North Hills, CA
03.2011 - 03.2021
- Negotiated contracts with external vendors and service providers, ensuring favorable terms and quality service.
- Enhanced customer service protocols for transportation operations, achieving higher customer satisfaction scores.
- Investigated customer complaints related to freight damage or late deliveries.
- Ensured compliance with local, state, federal laws governing the transportation industry.
- Ensured all vehicles were properly maintained according to manufacturer specifications.
- Developed and implemented policies and procedures to ensure efficient operations of the transportation department.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Supervised a team of drivers, dispatchers, and customer service representatives.
Automotive Technician
Vic's Import Car Garage
Van Nuys, CA
01.2007 - 03.2011
- Monitored shop equipment to maintain safe working condition.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Repaired, replaced and adjusted brakes.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Reviewed work orders and discussed with supervisors.
Education
Some College (No Degree) - Automotive Technology
Los Angeles Trade Technical College
Los Angeles, CASkills
- Fluid replacement
- Parts ordering
- Maintaining records
- Time management
- Ordering supplies
- Coolant flushes
- Gasket replacements
- Maintenance scheduling
- Strong work ethic
- Hazardous waste management
- Tire installation and balancing
- Fluid level checks
- Brake Pads Installation
- Team Player
Timeline
Non-Emergency Transportation Manager
Integrity Transportation
03.2011 - 03.2021
Automotive Technician
Vic's Import Car Garage
01.2007 - 03.2011
Some College (No Degree) - Automotive Technology
Los Angeles Trade Technical College
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