Peter Alongi
Helotes
Summary
Dynamic Shop Manager with a proven track record at Breaching Technologies, excelling in customer service and team leadership. Expert in inventory management and product design, I enhanced sales through innovative strategies and maintained a safe, efficient work environment. Committed to fostering strong client relationships and driving operational success.
Professional with track record in retail management, adept at driving team collaboration and achieving results. Expertise in inventory management, staff training, and customer service, ensuring smooth operations and high standards. Known for adaptability and reliability, delivering consistent performance in dynamic environments. Equipped with strong problem-solving skills and focus on operational excellence.
Experienced with managing shop operations and team supervision. Utilizes strategic planning to improve operational efficiency and customer satisfaction. Track record of effective inventory control and staff development.
Dedicated fabrication professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Shop Manager and Fabricator
Breaching Technologies
06.2024 - 07.2025
- Run the day to day shop needs from delegating job orders and outlining needs for orders to be shipped out.
- Design and build products to be sold and manufactured in house. Using CAD and plasma TorchMate 4800 water table.
- Weld breaching doors, tools and equipment together.
- Maintained a clean, safe, and inviting shop environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries quickly.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Design, build, transport and setup display set for shows I.E. Shot Show in Las Vegas
Owner/Operator Technician
Aggressive Outfitters LLC
02.2008 - 05.2024
- Run sales desk as well as install and fabrication shop.
- Design, build and install custom kits from long travel system's to slandered kit installs.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Shop Manager
All Jacked Up Offroad
10.2001 - 03.2007
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
- Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
- Oversaw daily operations, ensuring store met its performance and sales goals.
- Managed inventory levels, ensuring optimal stock at all times for customer needs.
- Boosted overall store sales by implementing innovative marketing strategies.
- Sell and install aftermarket and custom parts.
Education
Automotive Science And Technology - Automotive Engineering
Arizona Automotive Institute
Phoenix, AZ04-2006
Undergraduate - Small Business
Masa Community Collage
Mesa, AZ05-2005
Skills
- Customer service
- Employee management
- Health and safety
- Invoicing
- Employee scheduling
- Customer engagement
- Task delegation
- Merchandise planning
- Sales analysis
- POS systems
- Visual merchandising
- Staff recruitment
- Store layout
- Budget adherence
- Team leadership
Certification
Welding, to 1 inch under and over head.
A.S.E. Master Tech
TorchMate plasma table systems
C.A.D. Lincoln
Awards
8 time SEMA top builds award.
11 times featured in magazines for design and innovation.
Timeline
Shop Manager and Fabricator
Breaching Technologies
06.2024 - 07.2025
Owner/Operator Technician
Aggressive Outfitters LLC
02.2008 - 05.2024
Shop Manager
All Jacked Up Offroad
10.2001 - 03.2007
Automotive Science And Technology - Automotive Engineering
Arizona Automotive Institute
Undergraduate - Small Business
Masa Community Collage
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