Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Experienced Product Development Professional with a strong track record in Product Lifecycle Management, Trend Forecasting, and Cost Analysis.
● Drive over $1.1M in sales year after year.
● Deliver key performance goals set by the company on a monthly, quarterly, and annual basis.
● Constructed and strengthened a personal book of business through networking, prospecting, and scheduling appointments.
● Worked as a trusted store hybrid with ability to take in-store and online sales. Was key in training two additional sales associates in the same position.
● Increased the store’s average sales per guest from $150 to $180 in the first quarter.
● Built and sustained positive rapport with guests and co-workers through clear communication and effective leadership.
● Ensured excellent customer service by regularly coaching, training, and developing a top-notch sales team.
● Managed the daily operations of the business organization while executing the corporate strategy to grow the business.
● Promoted and implemented the Ashley Cares Programs, including the Hope To Dream charity and the Team Member Relief and Give-A-Day programs.
● Advised potential new clients on financial security and well-being through various channels, such as face-to-face, phone, and PowerPoint presentations.
● Secured underwriting approval for the coverage application.
● Handled account management of client base with full responsibility.
● Collaborated with internal partners on designing, marketing, and selling new product concepts based on emerging trends and diverse consumer needs in a dynamic environment.
● Drove over $25M in annual revenue by leading the development and support of various brands and private-label products.
● Merchandised a $10M premier brand product, including idea generation, market research, prototype development, QA testing against engineering criteria, and cost negotiation.
● Boosted sales by 12% by introducing incremental products that became a category leader.
● Lowered costs by 4% on average while enhancing profits by 2% with the development of an easy-to-use Cost Estimating System (CES) that captured and compared costs across all brands within the Bulova portfolio.
● Directed the development and product management of a patent-pending 24-karat gold automatic chronometer featured at trade shows.
● Worked with Inventory Management teams to meet the inventory budget goals by conducting careful business reviews and analysis of current and future assortments.
● Managed sales and marketing website development, as well as trained and motivated a team of visual merchandisers.
● Delivered compelling product presentations to Marketing and Sales at bi-annual sales meetings.