PETER ANTHONY GUTIERREZ

• ORDER: Opened and prepared clinic for daily operations, checking machinery for functionality and reporting deficiencies that could not be remedied through troubleshooting.

• CLINICAL PRACTICE: Provided outstanding and efficient clinical support to supervisors, peers and patient customers through the lens of dedication and professionalism.

• RESOURCE MANAGEMENT: Utilized extensive military healthcare experience to improve inventory of medications and consumable first-aid supplies as well as author 15 Work Process Guidelines detailing the hierarchy and sequence of job tasks within the clinic.

• EMERGENCY MANAGEMENT: Member of onsite incident response team providing primary assessment and rapid triage to injured employees. Administered first-aid up to and including emergent care to in both the field and clinical settings.

• EXPEDITED SAVINGS: Designed and introduced healthcare services that accelerated rehabilitation and decreased return to work/missed workdays by an average of 25 percent.

• PROCESS IMPROVEMENT: Developed MS Word-based template that replaced antiquated and inadequate note-taking process. Installed custom template that increased ease of care plan review and streamlined planning and outcomes for injured workers.

• INCREASED EFFICIENCY: Successfully lobbied for budget allocation of funds for portable scanning devices to be utilized by field-based case manager enabling expedited management of treatment requests, decreased waste, and boosted department productivity.

• PRIMARY LIAISON: Expedited service for high profile and urgent care requests for litigated and non-litigated injured workers as a collaborator to over five insurance partners during triage, and case review.

• CASE ANALYSIS: Reviewed, researched, and processed routine and rush treatment requests for authorization or referral to peer-review physician. Prepared statistical analysis and utilization review reports as necessary.

• COMPLIANCE: Provide an additional achievement, for example: Oversaw and coordinated compliance with federally mandated and third-party payer utilization management rules and regulations.

• CRITICAL THINKING: Leveraged medical knowledge and management skills to make a difference for people seeking additional rehabilitation resources for their specific work injuries. Took charge of the day-to-day challenges of working with patients and coordinating medical care once approval was received.

• LEADERSHIP TRAINING: Mentored 20 junior sailors as Battalion Aid Station Leading Petty Officer (LPO) fostering Esprit de Corps, team building, advanced training and encouraging subordinates to aspire to lead by example.

• TRAINER: Revised and prioritized multiple training courses decreasing medical training days and increase strategic exercise focus based on Marine Corp mission objectives. Guaranteed 100%-unit graduation rate prior to deployment.

• MISSION READINESS: Accounted for deployment capability of Reserve personnel. Aligned limited resources to audit records, liaise with local medics to screen at-risk individuals, achieved 98% ‘ready to deploy’ status within 2 weeks.

• RESOURCE MANAGEMENT: Effectively leveraged manpower and unit tasked missions by providing command with timely medical coverage for all onsite perimeter patrols and training exercises during deployment to the Horn of Africa.

• FACILITATOR: Instructed 20-30 non-medical personnel in graduating 5-day Army Buddy-Aid Course twice annually.

• LEAD SERGEANT: Supervised 4 subordinates with ambulance/emergency services preparation and deployment. Delivered general medical aid and sick call services to 150 Army and 200 Iraqi Civil Defense Trainees.

• RECOGNITION: Earned Combat Medic Badge and Army Commendation Medal.

• INCREASED EFFICIENCY: Led the adoption of a streamlined Army Combat Lifesaver Course, reduced training time from 7 to 5 day. The effort was heralded as a successful medical skill teaching event.