Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Peter Asaro

Macomb Township,MI

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

15
15
years of professional experience

Work History

Operations Manager

Enviro-clean Services
06.2017 - Current

• Directs all operations within multiple district contracts to include, but not limited to; meeting budgetary goals, employee relations, customer relations, and meeting client expectations at all times. This position reports directly to the head of operations and oversees Front Line Team members.

• Customer Relations, Maintain a close working relationship with the direct customer and all district managers

• Conduct at a minimum weekly formal meetings with the customer.

• Maintain satisfactory customer expectations at all times.

• Rectify all concerns in a timely manner.

• Assure all employees and Contract managers are trained properly.

• Provide positive leadership to all subordinates.

• Ensure contract managers and assistant’s within area conduct positive leadership.

• Document disciplinary actions when necessary up to and including discharge (with proper approval).

• Assure that all working within the area adheres to all company and customer policies and procedures as outlined.

• Conduct routine performance evaluations. Budgetary Standards:

• Review and control labor costs within the area.

• Review hours budget comparison reports daily to assure the proper hours are being worked. Address deviations immediately.

• Correct incomplete clock in or clock out hours and other timekeeping irregularities.

• Review and control supply costs within the area.

• Review and control all other direct costs such as equipment needs, cell phones, overtime, etc. Quality Standards:

• Assure all assignments are staffed each shift.

• Conduct routine inspect assigned locations. Ensure that work performed satisfies internal and customer expectations.

• Address any deficiencies in a timely manner including preparing action plans for

• Attend monthly manager safety meetings.

• Conduct monthly safety meetings within own area.

• Assure that all staff are working safely.

• Identify and correct any unsafe behaviors or conditions immediately.

• Investigate any work place injuries immediately.

Contract Manager

Enviro-clean Services
04.2015 - 06.2017

• Directs all operations within an assigned area to include, but not limited to; meeting budgetary goals, employee relations, customer relations, and meeting client expectations at all times. This position reports directly to the Operations Manager and oversees Front Line Team members.

• Customer Relations, Maintain a close working relationship with the direct customer and others. •

• Conduct at a minimum weekly formal meetings with the customer. • Maintain satisfactory customer expectations at all times.

• Rectify all concerns in a timely manner. Employee Relations

• Assure employees are trained properly.

• Provide positive leadership to all subordinates.

• Ensure assistant’s within area conduct positive leadership.

• Document disciplinary actions when necessary up to and including discharge (with proper approval).

• Assure that all working within the area adheres to all company and customer policies and procedures as outlined.

• Conduct routine performance evaluations. Budgetary Standards

• Review and control labor costs within the area.

• Review hours budget comparison reports daily to assure the proper hours are being worked. Address deviations immediately.

• Correct incomplete clock in or clock out hours and other timekeeping irregularities.

• Review and control supply costs within the area.

• Review and control all other direct costs such as equipment needs, cell phones, overtime, etc. Quality Standards:

• Assure all assignments are staffed each shift.

• Conduct routine inspect assigned locations. Ensure that work performed satisfies internal and customer expectations.

• Address any deficiencies in a timely manner including preparing action plans for

• Attend monthly manager safety meetings.

• Conduct monthly safety meetings within own area.

• Assure that all staff are working safely.

• Identify and correct any unsafe behaviors or conditions immediately.

• Investigate any work place injuries immediately.

  • Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
  • Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers.
  • Worked closely with account team to identify areas to improve cash flow and leverage tools to improve cash flow from contracts.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Head Groundsman

Troy School District
06.2007 - 04.2015
  • Managed a grounds crew of 7 employees for a school district that included 24 buildings
  • Maintained routine landscaping schedules to boost lawn health.
  • Maintained diverse landscape, monitoring plant health, aesthetics and irrigation systems.
  • Delegated daily tasks to landscapers and contracted workers to meet schedule demands and obtain top-quality results.
  • Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
  • Maintained and painted all district athletic fields for school sports events
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Maintained gardening tools by replacing blades and fluids.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Applied pest control substances to eradicate weeds and other pests affecting plant life.
  • Assisted with irrigation system maintenance and repair.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Picked up and transported snow to designated local areas.
  • Maintained assigned vehicles and equipment in professional working conditions.
  • Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
  • Operated snow plow for [Type] government to support safe travel for local citizens.
  • Trained in skid steers, backhoes and ag tractor operation to supplement truck-mounted plow work.
  • Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
  • Logged activities, maintenance issues and hours worked for supervisors.
  • Operated all heavy equipment properly according to employer safety specifications.
  • Repaired signs and fences quickly to avoid accidents and mishaps.

Education

No Degree - General Studies

Macomb Community College
Warren, MI

Skills

  • Financial Management
  • Inventory Management
  • Onboarding and Orientation
  • Corporate Partnerships
  • Corporate Social Responsibility
  • Supply Chain Management
  • Maintaining Compliance
  • Labor Relations
  • Financial Statement Review
  • Customer Service
  • Team Leadership
  • Sales Tracking
  • Hiring and Onboarding

Timeline

Operations Manager

Enviro-clean Services
06.2017 - Current

Contract Manager

Enviro-clean Services
04.2015 - 06.2017

Head Groundsman

Troy School District
06.2007 - 04.2015

No Degree - General Studies

Macomb Community College
Peter Asaro