Summary
Overview
Work History
Education
Skills
Languages
License
Timeline
Generic

Peter Bacchus

Queens,NY

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff. A dynamic professional with a proven track record in developing and executing innovative marketing strategies to boost sales while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits.

Overview

9
9
years of professional experience

Work History

Restaurant Manager

Veggie Castle II
02.2021 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Parts Manager

AutoZone
06.2018 - 01.2019
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Monitored and evaluated supplier performance to maintain quality of parts.


Logistics Coordinator

PACOA
05.2015 - 06.2018
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Reduced transportation costs by negotiating favorable contracts with carriers.

Education

High School Diploma -

West Demerara Secondary School
Georgetown Guyana
06-2013

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Point of Sale (POS) system operation
  • Schedule Coordination
  • Supervisory skills
  • Conflict resolution techniques

Languages

English
Native or Bilingual

License

Driver License, 

Issued: 03/19/2018

Expire: 03/19/2026

Timeline

Restaurant Manager

Veggie Castle II
02.2021 - Current

Parts Manager

AutoZone
06.2018 - 01.2019

Logistics Coordinator

PACOA
05.2015 - 06.2018

High School Diploma -

West Demerara Secondary School
Peter Bacchus