Peter Bengtson
Iwakuni,Japan
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Performance-oriented Sales Leader offering exceptional record of achievement over a 29-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets.
Overview
16
16
years of professional experience
Work History
Sales Manager
MCCS
12.2011 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Supervised sales team of up to 10 people over multiple departments, stepping in to support employees and deliver smooth sales processes for clients.
- Responsible for ensuring product availability and that it is set to brand standards.
- Active in supporting mission requirements of MCX and MCCS.
- Knowledge of multiple departments in Hard Lines category (Electronics, Housewares, Sporting and Outdoor, Seasonal and HBA/Sports Nutrition).
- Currently well versed in use of internal systems such as COGNOS, RIMA, ConneXion and other related systems.
- Established and cultivated solid business relationships with new or existing customers
- Interviewed and selected top-level talent to add value and expertise to sales department
Automotive Service Manager
MCCS
Iwakuni, Japan
11.2006 - 11.2011
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Achieved 10% increase in productivity in fixed operations, parts and service department.
Education
High School Diploma -
Nonnewaug High School
Woodbury, CT06.1986
Skills
- Sales Program Coordination
- Interdepartmental Collaboration
- Operating Procedures and Policies
- Team Recruiting and Onboarding
- Retail Knowledge
- Special Assignments
Timeline
Sales Manager
MCCS
12.2011 - Current
Automotive Service Manager
MCCS
11.2006 - 11.2011
High School Diploma -
Nonnewaug High School
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