Peter Berry
North Richland Hills,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To continue in personal and professional development in a full time supply chain or operations management position.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Bartender
Hoffbrau Steak House
05.2023 - 02.2024
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained 5 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced waste and improved cost efficiency with careful monitoring of liquor usage and optimal ordering practices.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Bartender
Texas Roadhouse
01.2021 - 05.2023
- Followed strict recipes and drink measurements to minimize product used.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining safe atmosphere for all guests.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bar/Service Manager
Grub Burger Bar
12.2018 - 06.2020
- Scheduling of 30+ team members
- Ensure proper training of new staff members
- Maintain TABC/Food Handlers cards for restaurant
- Ensure quality control with taste and temp checks daily
- Bank deposits and proper cash handling.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed customer loyalty programs to increase customer satisfaction.
- Implemented strategies to increase customer service satisfaction ratings.
Server/Bartender/Trainer
Texas Roadhouse
01.2015 - 12.2018
- Ensure proper service standards
- Maintain proper food handling procedures
- Utilize proper money handling procedures to prevent loss
- Work with other team members to ensure guest satisfaction
- Train new team members and set them up for success.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Supported needs of 48 person wait staff who attended to specific needs of countless customers daily for extremely busy restaurant with social relevancy and intentionality.
Bar Manager
Applebees
11.2013 - 01.2015
- Responsible for analyzing operations and developing solutions while still monitoring daily operations
- Developing monthly, weekly and daily materials planning and ordering to ensure no stock outs
- Reviewed forecasts and scheduled labor hours to ensure metrics are met on a monthly basis
- Advised senior management on continuous improvements that would benefit cost savings
- Maintained quality standards to deliver desired service level to customers
- Scheduling for 35+ employees.
- Closed out cash register and prepared cashier report at close of business.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Followed strict recipes and drink measurements to minimize product used.
Bar Manager
Anejo House of Tequila
06.2010 - 11.2013
- Responsible for making schedules and forecasting for month
- Responsible for maintaining quality and cleanliness of restaurants interior and external
- Reviewed contracts from suppliers to ensure maximum profitability
- Scheduling 20+ employees
- Lead team to lower labor costs from 21% to 18%
- Mentored future leaders and worked to achieve higher training metrics.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Server/Trainer/Bartender/FOH Key
Chili’s Bar and Grill
01.2007 - 06.2010
- Ensure proper training of new team members
- Utilize proper money handling procedures to prevent loss
- TABC
- Lead shift meetings to direct team members of daily goals and expectations
- Ensure proper service of all food and alcohol
- Run nightly end of day and collect cash outs from all team members
- Assist management with inventory.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Developed and implemented comprehensive training program for new servers.
- Trained and mentored 27 new personnel hired to fulfill various roles.
Bartender/Server/FOH Key
Bennigan’s
08.2002 - 06.2006
- Assist management with daily restaurant needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed strict recipes and drink measurements to minimize product used.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
High School Diploma -
Coppell High School
Coppell05.1998
Skills
- Quality and Productivity Management
- Operations Management
- Planning and Control
- Staff Development
- Purchasing and Materials Management
- Inventory
- Stamina and Endurance
- Staff Management
- Responsible Serving
- New Hire Training
Accomplishments
- 1 Sales in the area 2014
- Top 5 Area patio bar in 2012
- Lowest bar cost 2013
- Maintained an 18% liquor cost
References
- Brandon Cline, (817) 673-2763, Former Staff
- Danielle West, (817) 501-3263, Service Manager
- Brent Corley, (214) 909-0871, Managing Partner
Certification
- TABC License - 2026
- Serve Safe License - 2026
Timeline
Lead Bartender
Hoffbrau Steak House
05.2023 - 02.2024
Bartender
Texas Roadhouse
01.2021 - 05.2023
Bar/Service Manager
Grub Burger Bar
12.2018 - 06.2020
Server/Bartender/Trainer
Texas Roadhouse
01.2015 - 12.2018
Bar Manager
Applebees
11.2013 - 01.2015
Bar Manager
Anejo House of Tequila
06.2010 - 11.2013
Server/Trainer/Bartender/FOH Key
Chili’s Bar and Grill
01.2007 - 06.2010
Bartender/Server/FOH Key
Bennigan’s
08.2002 - 06.2006
High School Diploma -
Coppell High School
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