Peter Berry
North Richland Hills,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To continue in personal and professional development in a full time supply chain or operations management position.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Bartender
Hoffbrau Steak House
Grapevine, TX
05.2023 - 02.2024
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained 5 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced waste and improved cost efficiency with careful monitoring of liquor usage and optimal ordering practices.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Bartender
Texas Roadhouse
Bedford, TX
01.2021 - 05.2023
- Followed strict recipes and drink measurements to minimize product used.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining safe atmosphere for all guests.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bar/Service Manager
Grub Burger Bar
Fort Worth, TX
12.2018 - 06.2020
- Scheduling of 30+ team members
- Ensure proper training of new staff members
- Maintain TABC/Food Handlers cards for restaurant
- Ensure quality control with taste and temp checks daily
- Bank deposits and proper cash handling.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed customer loyalty programs to increase customer satisfaction.
- Implemented strategies to increase customer service satisfaction ratings.
Server/Bartender/Trainer
Texas Roadhouse
Fort Worth, TX
01.2015 - 12.2018
- Ensure proper service standards
- Maintain proper food handling procedures
- Utilize proper money handling procedures to prevent loss
- Work with other team members to ensure guest satisfaction
- Train new team members and set them up for success.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Supported needs of 48 person wait staff who attended to specific needs of countless customers daily for extremely busy restaurant with social relevancy and intentionality.
Bar Manager
Applebees
Lake Worth, TX
11.2013 - 01.2015
- Responsible for analyzing operations and developing solutions while still monitoring daily operations
- Developing monthly, weekly and daily materials planning and ordering to ensure no stock outs
- Reviewed forecasts and scheduled labor hours to ensure metrics are met on a monthly basis
- Advised senior management on continuous improvements that would benefit cost savings
- Maintained quality standards to deliver desired service level to customers
- Scheduling for 35+ employees.
- Closed out cash register and prepared cashier report at close of business.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Followed strict recipes and drink measurements to minimize product used.
Bar Manager
Anejo House of Tequila
North Richland Hills, TX
06.2010 - 11.2013
- Responsible for making schedules and forecasting for month
- Responsible for maintaining quality and cleanliness of restaurants interior and external
- Reviewed contracts from suppliers to ensure maximum profitability
- Scheduling 20+ employees
- Lead team to lower labor costs from 21% to 18%
- Mentored future leaders and worked to achieve higher training metrics.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Server/Trainer/Bartender/FOH Key
Chili’s Bar and Grill
Euless, TX
01.2007 - 06.2010
- Ensure proper training of new team members
- Utilize proper money handling procedures to prevent loss
- TABC
- Lead shift meetings to direct team members of daily goals and expectations
- Ensure proper service of all food and alcohol
- Run nightly end of day and collect cash outs from all team members
- Assist management with inventory.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Developed and implemented comprehensive training program for new servers.
- Trained and mentored 27 new personnel hired to fulfill various roles.
Bartender/Server/FOH Key
Bennigan’s
North Richland Hills
08.2002 - 06.2006
- Assist management with daily restaurant needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed strict recipes and drink measurements to minimize product used.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
High School Diploma -
Coppell High School
Coppell05.1998
Skills
- Quality and Productivity Management
- Operations Management
- Planning and Control
- Staff Development
- Purchasing and Materials Management
- Inventory
- Stamina and Endurance
- Staff Management
- Responsible Serving
- New Hire Training
Accomplishments
- 1 Sales in the area 2014
- Top 5 Area patio bar in 2012
- Lowest bar cost 2013
- Maintained an 18% liquor cost
References
- Brandon Cline, (817) 673-2763, Former Staff
- Danielle West, (817) 501-3263, Service Manager
- Brent Corley, (214) 909-0871, Managing Partner
Certification
- TABC License - 2026
- Serve Safe License - 2026
Timeline
Lead Bartender
Hoffbrau Steak House
05.2023 - 02.2024
Bartender
Texas Roadhouse
01.2021 - 05.2023
Bar/Service Manager
Grub Burger Bar
12.2018 - 06.2020
Server/Bartender/Trainer
Texas Roadhouse
01.2015 - 12.2018
Bar Manager
Applebees
11.2013 - 01.2015
Bar Manager
Anejo House of Tequila
06.2010 - 11.2013
Server/Trainer/Bartender/FOH Key
Chili’s Bar and Grill
01.2007 - 06.2010
Bartender/Server/FOH Key
Bennigan’s
08.2002 - 06.2006
High School Diploma -
Coppell High School