Peter Boateng
Madison
Summary
Detail-oriented and highly organized with a proven track record of accuracy and efficiency. A goal driven person eager to serve in a dynamic working environment towards
achieving corporate objectives.
Overview
4
4
years of professional experience
Work History
Administrator
Bridgetek Ventures
09.2021 - 07.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Relationship Manager
Santander Bank
09.2020 - 06.2021
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Administrative Assistant
Ghana COCOBOD - Quality Control Company
09.2019 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed filing system, entered data and completed other clerical tasks.
Education
MBA - General Studies
Edgewood College
Madison, WI05-2025
Skills
- Proficient in data entry and data management software (Microsoft Word and Excel,
- QuickBooks, Wave Financials,SQL, Google Sheets, etc)
- Familiar with virtual applications such as Skype, Zoom and many more
- Strong attention to detail, ensuring accuracy in all data entry tasks
- Excellent typing speed and data input accuracy
- Highly organized and capable of managing large volumes of data
- Familiar with maintaining data confidentiality and security
- Database management
- Strong communication skills
Timeline
Administrator
Bridgetek Ventures
09.2021 - 07.2023
Relationship Manager
Santander Bank
09.2020 - 06.2021
Administrative Assistant
Ghana COCOBOD - Quality Control Company
09.2019 - 08.2020
MBA - General Studies
Edgewood College
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