Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Brennan

Chalfont,PA

Summary

Care Advocate Level lll with eight years of experience, looking to grow my capabilities and secure a new path at Accolade/Transcarent.

Overview

8
8
years of professional experience

Work History

Care Advocate Level Lll

Accolade Inc
10.2018 - Current
  • Prioritize messages and tasks in order of urgency/importance
  • Assist Care Advocates with lower tenure in developing processes of working efficiently and smart.
  • Assist members with healthcare needs in a detailed, transparent, easy to understand fashion.
  • Handle complex/escalated issues with members.
  • Promoted available resources and connected individuals with services or programs to encourage better outcomes in their care needs.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Coordinated with Supervisors/Managers on improving processes to produce better outcomes for Accolade and Accolade members.

Direct Support Professional

Special People In Northeast
10.2017 - 10.2018
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Developed rapport to create safe and trusting environment for care.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Transported individuals to events and activities, medical appointments and shopping trips.

Education

High School Diploma -

MaST Community Charter School
06.2013

Skills

  • Ability to overcome obstacles using resourceful and outside the box thinking
  • Effective at fostering strong professional relationships
  • Confidence in my work, whether I am working alone or in a team setting
  • Self-motivated individual
  • Ability to communicate information in an easy to understand and transparent manner
  • Detail Focused, Positive Outcome Oriented,
  • Open minded and willing to learn new skills or try new approaches

Timeline

Care Advocate Level Lll

Accolade Inc
10.2018 - Current

Direct Support Professional

Special People In Northeast
10.2017 - 10.2018

High School Diploma -

MaST Community Charter School

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