PETER BURDACK
Abingdon,MD
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
18
18
years of professional experience
Work History
Sr. Transportation Labor Planning Manager, Planning and Development Manager
AMAZON
07.2023 - Current
- Engaged with various departments to enhance process efficiency, resulting in a 28.7% cutback in costs related to third-party vendors during a period of five months.
- Refined the acquisition strategy for Peak 3P vendors, delivering a steady six-week cycle saving of 8.71%.
- Increased forecast accuracy of training hours by 21% since incorporating more inclusive work processes into the plan.
- Designed an automated performance dashboard to replace the PDF Weekly Business Review.
- Streamlined reporting processes by integrating advanced dashboards, eliminating dependence on multiple Excel resources.
Transportation Labor Planning Manager, Program Manager
AMAZON
03.2022 - 07.2023
- Strategically changed quarterly headcount forecast methods to meet operating demand while reducing headcount by 10% (1,016 Transportation Associates), saving $71MM per year in labor and benefit costs.
- Implemented a voluntary time-off strategy to reduce excess hours by 20,000 hours per week, saving $26 million per year in labor costs that scaled across over 450 sites.
- Reduced off-site security staffing by 6,000 hours per week, saving $8MM per year in labor costs by comparing field-planned, labor-plan forecasted, and actual labor-tracked hours data.
Transportation Area Manager - Greater Baltimore Area
AMAZON
Sparrows Point, USA
06.2020 - 03.2022
- Launched two new sites on Transportation Operations, ensuring staffing, equipment, and processes were ready by the go-live date.
- Executed a series of safety initiatives within the Super Region SME team, resulting in an 11% reduction in incidents.
- Enhanced hiring efforts by leading the regional TOM Brand Liaison role, and building strategic partnerships with neighboring sites.
- Developed and oversaw the regional Leadership Development Series to enhance understanding of safety, finance, HR, operations, project management, and leadership best practices.
- Mentored colleagues and facilitated performance improvements at critical locations.
Operations Manager – Contract Logistics Amazon Heavy/Bulky Fulfillment
KUEHNE + NAGEL
Aberdeen, USA
08.2019 - 06.2020
- Implemented weekly quality feedback to associates which increased putaway accuracy from 99.34% to 99.76%
- Led 5S project to reorganize the inbound dock creating standardization, organization and a safer environment
- Negotiated with a new pallet vendor to remove unused pallets from the building saving $27,400 annually
- Created an inbound and outbound UPH tracker in order to track hourly UPH which increased inbound efficiency from a 9.8 UPH to a 16.25 UPH over the course of 3 months, exceeding the inbound engineered UPH of 12
- Coordinated with Amazon Operation Liaison to set up problem solve reporting system to reduce the number of problem solve pallets from 82 down to under 20
- Coordinated with UPS about picking misships and parcel returns to reduce the 20-30 pallets on the dock down to four
- Managed labor planning to reduce overtime percentage of 17.2% down to 8.8%
Operations Stow Area Manager
AMAZON
Sparrows Point, USA
01.2019 - 08.2019
- Developed team from being ranked 12 out of 16 to a top four team consistently month after month
- Maintained highest Connection score in the department out of 20 managers
- Achieved highest shift efficiency score and process rate to date out of four shifts
- Led 5S project to reorganize area organization to increase cleanliness and workflow
- Received one of the top Connection Scores network wide July 2019
Operations Receiving/Pod Transfer Manager
AMAZON
Sparrows Point, USA
07.2018 - 01.2019
- Designed an optimization strategy to boost receiver efficiency from 75 to 140 units per hour.
Operations Area Manager
AMAZON
Logan, USA
03.2016 - 07.2018
- Consistently score above corporate average in Connection scores and currently score at a 4.6 out of 5.0 in manager specific questions, 11% higher than corporate average
- Increased site’s Connection scores 9% over the past six months by mentoring new Area Managers using respect and effective communication when engaging with associates (3.7 to 4.1 out of 5.0 scale)
- Project managed the successful launch of the yard jockey program by coordinating with Learning, Human Resources, Logistics and Operations, which was the only site in the east region to launch on time
- Project reduced site’s cost by $300k annually
- Manage the upkeep of the Yard Jockey Program which entails scheduling, labor planning, and training
- Mentored and trained associates which led to twenty six internal promotions to either process assistant or yard specialist
- Created the Inbound Load Standard Operation Plan in order to balance productivity between all shifts
- Cross trained as a Transportation Area Manager to discover efficiencies operationally and for final mile delivery
- Championed the VTO/VET system in order to decrease/increase headcount to match projected volumes for optimum throughput
- Increased Throughput Per Hour by 5% by applying Pull Management Style techniques
- Responsible for upkeep of Automatic Assignment Generator by communicating with Learning about recently trained associates in order to raise employee satisfaction with more job rotations
- This contributed toward the increase of Connection Scores
- Learned logistics troubleshooting tools to expedite dispatch which resulted in a higher percentage of critical pull times
- Created the Inbound Strategy Playbook used by Process Assistants and Area Managers in order to run an efficient inbound which resulted in an increase of daily throughput per hour by 25%
Account Representative
SCHINDLER ELEVATOR CORPORATION
Moorestown, USA
05.2015 - 02.2016
Operations Supervisor
MCMASTER-CARR
Robbinsville, USA
09.2010 - 05.2015
- Analyzed quality data trends then led a Kaizen to eliminate/reduce errors resulting in a 34% reduction
- Initiated a first in first out approach to inventory management which reduced disposing of time sensitive materials by 45%
- Developed a new standard operating procedure that reduced wasted warehouse space by 20-30% over a two year timeline
- Applied Six Sigma tools to design a new small parcel receiving layout to optimally organize and distribute incoming material which increased productivity of associates by 4% and eliminated rolled volume in half
Management Trainee to Branch Manager
ENTERPRISE RENT-A-CAR
, USA
09.2006 - 08.2010
Education
Master of Business Administration - Specialization in Supply Chain Management
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
01.2015
Bachelor of Science - Environmental and Business Economics
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
05.2006
Skills
- Project management
- Demand forecasting
- Managing operations and efficiency
- Analytical thinking
- Complex Problem-solving
- Strategic planning
- Operations management
- Employee coaching and mentoring
- Operational excellence
- Cross-functional team leadership
Timeline
Sr. Transportation Labor Planning Manager, Planning and Development Manager
AMAZON
07.2023 - Current
Transportation Labor Planning Manager, Program Manager
AMAZON
03.2022 - 07.2023
Transportation Area Manager - Greater Baltimore Area
AMAZON
06.2020 - 03.2022
Operations Manager – Contract Logistics Amazon Heavy/Bulky Fulfillment
KUEHNE + NAGEL
08.2019 - 06.2020
Operations Stow Area Manager
AMAZON
01.2019 - 08.2019
Operations Receiving/Pod Transfer Manager
AMAZON
07.2018 - 01.2019
Operations Area Manager
AMAZON
03.2016 - 07.2018
Account Representative
SCHINDLER ELEVATOR CORPORATION
05.2015 - 02.2016
Operations Supervisor
MCMASTER-CARR
09.2010 - 05.2015
Management Trainee to Branch Manager
ENTERPRISE RENT-A-CAR
09.2006 - 08.2010
Master of Business Administration - Specialization in Supply Chain Management
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Bachelor of Science - Environmental and Business Economics
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
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