Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Executive Real Estate, Inc
10.2017 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Handled client correspondence and tracked records to foster office efficiency.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coached new employees on administrative procedures, company policies and performance standards.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Organized and updated schedules for executives.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Seamlessly interacted with colleagues to plan and complete special projects.
Transcribed phone messages and relayed to appropriate personnel.
Realtor
Self Employed - Brokered By Executive Real Estate
09.2017 - Current
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Advised and informed prospective clients on current market activities and conditions.
Wrote contracts to outline sales and purchases of properties.
Compared recently sold area properties to determine competitive market prices.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Head Pastry Chef
Quail Valley Golf And River Club
10.2015 - 05.2017
Trained and mentored apprentice bakers to maintain product quality and restaurant reputation.
Monitored baking ingredient stocks and replenished items to maintain sufficient quantities for pastry production.
Prepared a variety of pastries to meet customer order requirements.
Maintained well-organized mise en place to keep work consistent.
Operated clean pastry cooking station and complied with applicable health and safety standards.
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Personalized creations for holidays, weddings, graduations and personal events.
Oversaw purchasing, storage and use of kitchen supplies.
Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
Education
Associates of Occupational Studies - Baking And Pastry Arts
The New England Culinary Institute
Montpelier, VT
06.2010
Skills
Intuit QuickBooks
Call Routing
Access Controls
Master Calender Management
Correspondence and Memos
Informational Packets
Administrative Oversight
Video Conferencing Software
Inquiry Response
Visitor Greeting
Meeting Agenda Preparation
Records Management Databases
Presentation Materials
Client Requirements
Independent Judgement
Workflow Improvements
Corrective Actions
Meeting Support
Advanced Excel Spreadsheet Functions
Coordination of Administrative Activities
Call Screening
Interoffice Communications
Team Goals
Microsoft PowerPoint
File Maintenance
Logistical Coordination
Error Resolution
Human Resources Management Software
Microsoft Office Suite Expertise
New Construction Assessment
Sales Promotion
Property Inspection
MLS Data Entry and Maintenance
Recruiting Clients
Comparative Market Analysis
Referral Coordination
Open House Management
Lead Prospecting
Sales Pipeline Management
Contract Preparation
Print and Digital Advertisement
Buyer and Seller Representation
Terms Review and Enforcement
Closings Coordination
Property Improvements
Value Estimation
Rental Management
Lender Relations
Affiliations
National Association of Realtors
New Haven Middlesex Association of Realtors
SkillsUSA CT - Chairmen, Commerical Baking
Certification
CT Licensed Realtor - 2017-Current
Appointed Notary Public - CT Secretary of State
Timeline
Executive Administrative Assistant
Executive Real Estate, Inc
10.2017 - Current
Realtor
Self Employed - Brokered By Executive Real Estate
09.2017 - Current
Head Pastry Chef
Quail Valley Golf And River Club
10.2015 - 05.2017
Associates of Occupational Studies - Baking And Pastry Arts
The New England Culinary Institute
CT Licensed Realtor - 2017-Current
Appointed Notary Public - CT Secretary of State
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