Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Caye

Hamden,CT

Summary

Been in food service for 35 + years and for the past 14 + years I have been with Great American Donut Manufacturing which is a bakery that produces bakery products for Dunkin Donuts. I started off as a Production Supervisor then over saw Transportation then moved to overseeing Sanitation to now where I oversee Compliance - Sanitation and the Maintenance Department.






Overview

43
43
years of professional experience

Work History

Compliance Manager

Great American Manufacturing Inc.
Hartford, CT
01.2008 - Current
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
  • Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
  • Executed corporate food safety strategies, policies and procedures.
  • Backed data security and information privacy efforts.
  • Audited food safety practices to evaluate performance and deliver effectiveness of preventive controls.
  • Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
  • Verified consistency in quality planning, quality control, quality insurance and quality improvement.
  • Conducted quarterly audits of environmental management compliance.
  • Managed compliance efforts, reporting and audits.
  • Developed and delivered training programs to inform new and current employees about compliance issues.
  • Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
  • Facilitated company-wide review of personnel wage and hour practices.
  • Evaluated customer complaints, processes and all other aspects of operations to assess compliance.
  • Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
  • Managed company participation in food safety audits, and reviews by third parties, customers and regulatory agencies.
  • Maintained effective working relationships with regulatory authorities, suppliers and customers.
  • Defined and developed policies and procedures for consumer reporting and privacy practices.

Sanitation Manager

Great American Donut Manufafuring
Hartford, CT
01.2008 - Current
  • Completed schedules, shift reports and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed household staff while parents were away.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Evaluated employee performance and developed improvement plans.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Trained and developed personnel to improve safety, employee relations and resolve [Type] issues.
  • Recruited and developed employees for [Type] department.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Encouraged departmental employees to present positive, exemplary image to customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Supervised staff of [Number] personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Launched quality assurance practices for each phase of development
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Donut Production Supervisor

Great American Donut Manufacturing
Hartforf, CT
01.2008 - Current
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Utilized lean practices to balance workflow and alleviate redundancy.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
  • Compiled production equipment status reports, detailing parts produced, downtime duration and potential quality concerns.
  • Collaborated across departments to establish project guidelines and create unique products to drive profitability.
  • Reduced obstacles and variables to maintain production performance and meet deadlines.
  • Oversaw equipment modifications and upgrades.
  • Boosted production throughput and quality by revamping procedures and monitoring strategies.
  • Reduced inventory and monthly team labor hours by strategically updating processes and reorganizing operational workflows.
  • Resolved issues quickly to maintain productivity goals.
  • Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Established clear priorities and production quality standards.
  • Monitored materials use to identify concerns and keep costs low.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Managed internal operational standards and productivity targets.

Education

Associate of Science - Hotel & Restaurant Management

Berkshire Community College
Pittsfield, MA
06.1982

Skills

  • Serve-Safe
  • PSQI
  • Blood Borne Pathogen
  • OSHA General

Timeline

Compliance Manager

Great American Manufacturing Inc.
01.2008 - Current

Sanitation Manager

Great American Donut Manufafuring
01.2008 - Current

Donut Production Supervisor

Great American Donut Manufacturing
01.2008 - Current

Associate of Science - Hotel & Restaurant Management

Berkshire Community College

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