Peter Comer
Des Moines
Summary
Results-driven operations manager with expertise in budget management, team leadership, and customer service strategies. Proven ability to implement effective solutions that enhance operational efficiency and improve customer satisfaction. Over the past two years at the Ames store the Order Pickup Team has seen increased profitability, lower turnover rates, and improved customer satisfaction.
Overview
3
3
years of professional experience
Work History
Acting General Manager
Menards
Ames
03.2025 - Current
- Trained to oversee store operations, ensuring alignment with company standards.
- Implemented customer service strategies to enhance shopper experience.
- Facilitated interdepartmental communication to enhance operational efficiency.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll, maintaining budget compliance.
Order Pickup and Delivery Manager
Menards
Ames
09.2023 - Current
- Coordinated delivery schedules to optimize product availability for customers.
- Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
- Streamlined communication between drivers and customer service to resolve issues efficiently.
- Communicated with customers regarding order status and delivery updates.
- Maintained precise records of orders and inventory levels to support operational accuracy.
- Trained new team members on delivery protocols and safety procedures.
- Utilized order management software to track and monitor shipments.
Education
High School Diploma -
Carlisle High School
Carlisle, IA04-2020
Skills
- Supplier management
- Risk mitigation
- Decision making
- Workflow planning
- Task prioritization
- Effective communication
- Team player
Timeline
Acting General Manager
Menards
03.2025 - Current
Order Pickup and Delivery Manager
Menards
09.2023 - Current
High School Diploma -
Carlisle High School