Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Peter De Camp

Stockton

Summary

Dedicated professional recognized for strong problem resolution skills and effective communication. Successfully managed customer complaints and trained staff, contributing to improved service standards and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

To-Go Specialist

Olive Garden
Stockton
07.2025 - Current
  • Delivered prompt, friendly service for 100+ weekly guests via phone and in person, including complex, time-sensitive orders.
  • Resolved order and service issues empathetically and efficiently, contributing to repeat business and positive customer reviews.
  • Adapted quickly to changing priorities and peak-hour demands, maintaining composure, and service quality.
  • Verified accuracy of all orders before packing them into bags or containers for take-out.

Team Leader

Chick-fil-A
Stockton
05.2020 - 03.2023
  • Supervised front-of-house team operations during high-volume periods, ensuring excellent customer service and team efficiency.
  • Trained and mentored new staff and team leads on service standards, communication, and professionalism.
  • Handled customer complaints and escalations tactfully, maintaining guest satisfaction and brand reputation.
  • Performed accurate cash handling, drawer balancing, and nightly close procedures with integrity.

Education

Associate of Arts - Radiology Technician

San Joaquin Delta College
Stockton, CA
05-2027

Skills

  • Administrative support
  • Team leadership
  • Time management
  • Detail-oriented
  • Phone etiquette
  • Multitasking capacity

Certification

  • Food Handler Certificate
  • Typing Certificate

Timeline

To-Go Specialist

Olive Garden
07.2025 - Current

Team Leader

Chick-fil-A
05.2020 - 03.2023

Associate of Arts - Radiology Technician

San Joaquin Delta College