Peter De La Cruz
New York,NY
Summary
Forward-thinking Manager with project management experience in manufacturing environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
31
31
years of professional experience
Work History
Manager Director
Kreuther Handcrafted Chocolates
New York, NY
02.2018 - 05.2019
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Approved regular payroll submissions for 10 employees.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance. Increased sales by 30% with high end clients.
- Cross-trained existing employees to maximize team agility and performance.
- Conducted monthly inventories of raw materials and components on work floor.
SHIFT SUPERVISOR
Lindt And Sprüngli
New York, NY
01.2016 - 10.2017
- As Key holder and Supervisor for Lindt’s US Flagship premier high volume store. Consistently drove to keep yearly sales up over 20% for year exceeding Month-to-Month while adhering to all Standards of Operation (SOPs) Loyalty program and seasonal floor sets (VMG).
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Helped store management meet standards of service and quality in daily operations.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
MANAGING DIRECTOR
TEUSCHER CHOCOLATES OF SWITZERLAND
New York, NY
01.2004 - 01.2016
- From Manager to Managing Director in under three months was responsible for running all day-to-day aspects of this International Flagship store– Rockefeller Center - Swiss chocolate company with 30% annual increase in gross profits yearly for over 10 years.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Evaluated service contracts and collaborated with legal counsel on negotiated improvements
- Collected confidential financial information from clients to construct comprehensive financial plans
- Devised processes to boost long-term business success and increase profit levels
- Developed impactful and strategic partnerships with clients to drive business development
Deputy Manager and Brand Ambassodor
Laderach Chocolates
11.2021 - Current
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
PRODUCTION STAGE MANAGER
TONY N’ TINA’S WEDDING OFF
New York, NY
01.1997 - 05.2004
- Stage Manager managing of over 30 cast members, Chefs, waiters and restaurant compliance this original Off- Broadway production for over six years with tours to Tokyo, Japan and Fukuoka, Japan.
- I was instrumental in successful transfer of this long running production from West Village to Off-Broadway on 46th Street at Edison Hotel.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals
- Completed and submitted monthly and yearly reports to support executive decision making
- Created and regularly updated department work instructions and reports
- Calculated finances and production costs while managing cash flow
- Addressed personnel issues and scheduling conflicts promptly
INCOME ACCOUNTING SUPERVISOR
AMFAR FOUNDATION
01.1995 - 01.1997
- Managed all income account receipts for all events for this important organization.
- Data entry, bank receipts and deposits and general accounting.
- Microsoft ACCESS and Excel.
- Coordinated with the Events department for reconciliation of large fund-raising events.
Education
Subscription Theater Management and Sales -
Marymount Manhattan College
New York, NY02.1986
B.F.A - THEATER, Theater and Theater Management
MARYMOUNT MANHATTAN COLLEGE
New York, NY03.1985
Skills
- Staff Management
- Policies and procedures
- Strategic planning
- Operations management
Languages
Spanish
Native or Bilingual
French
Limited Working
German
Elementary
Timeline
Deputy Manager and Brand Ambassodor
Laderach Chocolates
11.2021 - Current
Manager Director
Kreuther Handcrafted Chocolates
02.2018 - 05.2019
SHIFT SUPERVISOR
Lindt And Sprüngli
01.2016 - 10.2017
MANAGING DIRECTOR
TEUSCHER CHOCOLATES OF SWITZERLAND
01.2004 - 01.2016
PRODUCTION STAGE MANAGER
TONY N’ TINA’S WEDDING OFF
01.1997 - 05.2004
INCOME ACCOUNTING SUPERVISOR
AMFAR FOUNDATION
01.1995 - 01.1997
Subscription Theater Management and Sales -
Marymount Manhattan College
B.F.A - THEATER, Theater and Theater Management
MARYMOUNT MANHATTAN COLLEGE
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