Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Elliott

Tacoma,WA

Summary

Dynamic leader with a proven track record at Resurrection Church, excelling in volunteer coordination and strategic marketing planning. Enhanced brand visibility through innovative campaigns and delivered impactful sermons. Skilled in effective communication and process optimization, fostering community engagement and driving program growth. Committed to nurturing relationships and promoting emotional well-being.

Overview

11
11
years of professional experience

Work History

Associate Pastor

Resurrection Church
09.2019 - Current
  • Led growing programs such as Student Ministry, Men's Ministry & Sunday Hospitality.
  • Managed Volunteer Teams of 50+ ensuring effective use of resources.
  • Managed all church communications. Both internal (Newsletter, Text Messages, Stage Announcements) and external (Social Media, Website, Google Ads).
  • Managed Marketing and Advertising.
  • Managed Brand Guidelines & Graphic Design.
  • Delivered dynamic sermons that effectively communicated principles and addressed contemporary issues.
  • Provided pastoral counseling to individuals seeking guidance on personal or relationship issues, promoting emotional well-being within the congregation.
  • Provided spiritual care through visitation & counseling.
  • Coordinated special events such as baptisms, weddings, and funerals, providing pastoral care during significant moments in congregants' lives.
  • Coordinated and spearheaded programs to increase church members' service throughout community.
  • Assisted in the recruitment and training of new volunteers, ensuring a strong support system for ongoing ministry efforts.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Led programs such as worship, study, fellowship, and service opportunities.

Technical Support & Integrations Director

Settrax
02.2014 - 10.2019
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Streamlined project delivery mechanisms, significantly reducing time to market for new initiatives.
  • Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
  • Improved customer service protocols, significantly improving customer satisfaction ratings.
  • Managed 30+ Incoming Calls, support chats, and emails per day from customers.
  • Effectively communicated with client's senior leadership teams.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained customer support representatives, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Enhanced end-user experience by identifying and resolving software issues.
  • Boosted client satisfaction by communicating effectively with stakeholders throughout the development process, ensuring their needs were met.
  • Developed and implemented workflow templates, prioritizing efficiency through Basecamp Project Management Tool.
  • Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
  • Ensured timely payments to vendors by accurately inputting payment details and following up on outstanding invoices.

Education

Bachelor of Arts - Biblical Studies

Moody Bible Institute
Spokane, WA
05-2015

Skills

  • Effective public speaking
  • Effective communication
  • Brand recognition strategies
  • Strategic marketing planning
  • Process optimization expertise
  • Volunteer coordination
  • Recruitment and training of volunteers
  • Effective problem resolution
  • Cross-functional collaboration
  • Event planning and management
  • Collaborative strategic planning
  • Support resolution skills
  • Project execution management

Timeline

Associate Pastor

Resurrection Church
09.2019 - Current

Technical Support & Integrations Director

Settrax
02.2014 - 10.2019

Bachelor of Arts - Biblical Studies

Moody Bible Institute

Similar Profiles

CREATE PROFILE