Peter Emori
Medford,OR
Summary
Accomplished Sales Manager offering 7 years of experience developing and maximizing retail and commission sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Strategic-minded mattress professional promoting expertise in sales and marketing coupled with more than 7 years in a manager/sales role. Excels in streamlining processes to improve overall focus and efficiency.
Overview
10
10
years of professional experience
Work History
Wholesale Account Manager
Sherris Mattresses and More
Milwaukie, OR
01.2024 - Current
- Analyzed sales data to identify areas of growth or improvement within assigned accounts.
- Coordinated shipping schedules for timely delivery of products ordered by customers.
- Collaborated closely with marketing team to develop promotional campaigns targeting existing customers.
- Ensured compliance with all applicable laws related to wholesale distribution operations.
- Negotiated contracts with vendors for competitive pricing on products and services.
- Assisted in developing targeted marketing strategies aimed at increasing revenue streams from existing accounts.
- Implemented creative solutions for achieving desired results when working with challenging accounts.
- Maintained accurate records of all interactions between customers and company personnel.
- Conducted regular meetings with clients to discuss upcoming needs and objectives.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created detailed presentations demonstrating product features, benefits, and value propositions.
- Provided product training to customers, retailers, and distributors.
- Generated invoices for orders placed by customers according to established terms of sale.
- Cultivated long-term relationships with clients by providing excellent service throughout the sales process.
- Developed strategic partnerships with suppliers to increase revenue potential.
- Organized trade shows as part of a comprehensive marketing strategy directed towards current clientele.
- Identified new business opportunities through market research and analysis.
- Monitored industry trends and competitor activities in order to stay ahead of the competition.
- Established point of contact for wholesale accounts from initial meeting and training to ongoing support.
- Presented valuable input and marketing materials to further develop wholesale brand.
- Worked directly with professionals to guarantee fulfillment and delivery of customers' orders.
- Supported various management staff members with sales and administrative tasks.
- Exhibited outstanding presentation skills to articulate benefits of wholesale products and services.
- Reported to directors and senior management on sales, revenue and prospecting.
- Negotiated and closed deals with minimal oversight.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Territory Sales Manager
Tempur Sealy
Portland, OR
01.2022 - 11.2023
- Developed and implemented sales plans to achieve regional goals.
- Developed promotional materials to increase awareness of products and services.
- Engaged in cold calling activities to generate leads for potential new customers.
- Created and managed relationships with key customers in the region.
- Monitored competitors' activities, pricing, and promotions in the region.
- Analyzed customer feedback to identify potential opportunities for increasing sales.
- Identified areas of improvement for customer service strategies within the region.
- Assisted customers with product selection based on their individual needs.
- Participated in trade shows, conferences, seminars, and other events to promote products or services.
- Developed and implemented sales strategies to increase market share in assigned territory.
- Resolved customer complaints promptly by providing accurate information about products or services.
- Conducted market research to identify new business opportunities within the territory.
- Collaborated with marketing teams to develop campaigns that will drive more sales in the territory.
- Provided technical advice and product training to customers and staff on product features, benefits, and uses.
- Educated customers on product features and use to provide optimal service.
- Developed and managed regional sales program and market operations.
- Expedited resolutions to correct customer problems and complaints.
- Serviced accounts to offer new product opportunities and sustain solid revenue streams.
- Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
- Managed expenses and time to maximize productivity.
- Boosted division performance by maximizing territory customer base and profit percentages
- Attained annual quota.
- Identified and capitalized on market opportunities, consistently maintaining greater than growth.
- Developed solid connections with customers to promote products.
- Stayed current on competitor sales, prices and products.
Field Sales Consultant
Tempur-Sealy
Portland, OR
08.2021 - 01.2022
- Established relationships with key decision makers in target accounts to drive sales growth.
- Implemented effective strategies for cross-selling additional products or services to existing customers.
- Created reports summarizing performance metrics such as number of leads generated, conversion rates.
- Researched potential customers to develop customized sales presentations tailored to their needs.
- Maintained accurate records of customer interactions, including contact information and purchase history.
- Collaborated with internal teams such as marketing and operations departments to ensure successful implementation of projects.
- Conducted product demonstrations and provided technical support for customers throughout the sales process.
- Developed creative solutions when faced with challenging situations or difficult customers.
- Managed multiple customer accounts simultaneously by prioritizing tasks based on urgency and importance.
- Assisted in developing marketing materials, such as brochures, flyers, and other promotional items.
- Monitored industry news related to competitors' activities, pricing changes.
- Maintained accurate records of all sales activities in CRM software.
- Evaluated customer feedback regularly to identify opportunities for improvement.
- Responded promptly to customer inquiries via phone calls or emails.
- Developed detailed proposals outlining the value proposition of products and services offered.
- Attended weekly team meetings to discuss current projects, provide updates on progress toward goals, and share best practices with colleagues.
Sales Manager
Garrisons Home
Central Point, OR
03.2014 - 06.2021
- Trained sales staff to increase sales close ratio's and overall effectiveness.
- Have trained mulitple million dollar writers that hold a 75-85% close ratio.
- Increased store margin from 47% to 51% through the use of financing and sales training.
- Conversed weekly with sales reps to ensure the store was up to date on all sales and new products.
- Communicated with guests about longer than average wait times on orders to Corona virus.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Increased product knowledge and service to increase sales revenue to new levels.
- Increased sales volume from 2.5M dollars in 2018, to on track to 4M dollars in 2021.
- Very comfortable in the sales environment and commission sales.
- Collaborated with marketing team to create promotional materials for target customers.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed and implemented sales strategies to increase market share.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Implemented process changes to streamline sales department workflow.
- Managed daily operations of sales department, including supervision of staff members.
Education
Master of Arts - Fine Art Photography
Brooks Institute
Ventura, CA09.2009
Associate of Arts - Social Science
Western Oregon University
Monmouth, OR06.2000
High School Diploma -
South Medford High School
Medford, OR06.1993
Skills
- Decision Making
- Problem Solving
- Budgeting and Expenditures
- Customer Trend Analysis
- Profitability Assessments
- Verbal and Written Communication
- Price Schedules
- Customer Service
- Team Recruiting and Onboarding
- Staff Training and Development
- Sales Quota Management
- Market Trend Analysis
- Relationship Building
- Territory Management
- Account development
- Performance Tracking
- Territory sales
- Product Demonstration
- Contract Negotiation
- Account Management
- Sales closing
- Network development
- Customer Needs Assessment
- Effective Communication
- Product and service knowledge
- Post-sales support
- Time management abilities
- Active Listening
- Adaptability
- Problem-Solving
- Product Promotions
- Staff Training
- Goal Setting
- Product and Service Sales
Additional Information
References:
Rick Rupp (Bedtech) 503-704-3421
Darryl Goltiao (TSI) 503-269-8326
Affiliations
- Guided steelhead trips in the PNW while in college.
- Avid fly tier, Chosen in 2001 by the Fly Fishing Federation as a master of fly tying. Display created for that event auctioned at the fly tying show in Albany OR.
References
References available upon request.
Timeline
Wholesale Account Manager
Sherris Mattresses and More
01.2024 - Current
Territory Sales Manager
Tempur Sealy
01.2022 - 11.2023
Field Sales Consultant
Tempur-Sealy
08.2021 - 01.2022
Sales Manager
Garrisons Home
03.2014 - 06.2021
Master of Arts - Fine Art Photography
Brooks Institute
Associate of Arts - Social Science
Western Oregon University
High School Diploma -
South Medford High School
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