Summary
Overview
Work History
Education
Skills
Communication Skills
Timeline
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Peter Fazio

Lake Placid,USA

Summary

Results-driven and experienced operations management professional seeking a challenging leadership position within your company. Adept at driving efficiency and streamlining processes, I prioritize team collaboration and adaptability to ensure reliable performance in dynamic environments. My skills in strategic planning, resource allocation, and project management enable effective contributions to organizational goals. Recognized for exceptional leadership abilities, strong communication skills, and problem-solving capabilities.

Overview

13
13
years of professional experience

Work History

Manager of Operations

Big Z's Hangout
02.2024 - Current
  • Analyzed current processes for opportunities to reduce waste and improve efficiency.
  • Enhanced operational workflows by identifying bottlenecks and streamlining procedures.
  • Fostered collaboration among departments for improved communication and teamwork.
  • Formulated actionable plans to achieve operational objectives and enhance competitive advantage.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.

District Manager, Fiscal Partner

Saratoga Olive Oil Company
11.2011 - 05.2024
  • Opened and operated three retail locations for the brand over four years
  • Brand expansion, process improvement, and retail marketing for branded retail locations, merchandising and product placements
  • SAP, safety training, payroll and compliance, along with onboarding of retail staff, customer service and guest experience expectation outline and improvement
  • Cooperative work with leadership and C suite for best company practice, strategy improvement in company retirement, 401K and financial planning areas
  • Drove employee engagement initiatives for improved morale and retention.
  • Aligned team objectives to organizational goals for cohesive direction.
  • Streamlined operational processes for increased productivity and cost savings.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
  • Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Fostered strong client relationships to drive repeat business and referrals.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.

Retail Business Owner/Operator

Pure Placid Franchise
05.2023 - 10.2023
  • Brand expansion for successful local Lake Placid, New York retail business, to Skaneateles New York
  • Owner/Operator, maintain and managing daily functions, payroll, staffing, training, product merchandising, community alignment
  • Forecast expected retail sales and swings in new markets while aligning with the brand requirements of original retail location and expectations
  • Organized successful in-store events to drive foot traffic and boost sales during key periods throughout the year.
  • Developed strong relationships with vendors, negotiating favorable terms for product purchases and deliveries.

Education

Bachelor of Science - Leisure Resource Facilities Management

Green Mountain College
Poultney, VT
05.1999

Skills

  • Business entrepreneurial skills
  • Business operations management
  • Retail operations management
  • Strategic planning
  • Goal setting
  • Inventory management
  • KPI tracking
  • Safety procedures
  • Analytical thinking
  • Conflict resolution
  • Task delegation
  • Project management
  • Budget management
  • Supply chain management
  • Staff recruitment
  • Regulatory compliance
  • Vendor management
  • Human Resources
  • Payroll
  • Retirement and Benefit organization
  • Process improvement
  • Office suite
  • Reporting experience
  • Operations
  • Administration
  • Compliance with state and local government

Communication Skills

Working alongside a team in order to provide further growth and development, while supporting the local community is a personal mission in all aspects of my professional and personal life. I’m looking forward to joining a professional environment that also supports those views.

Timeline

Manager of Operations

Big Z's Hangout
02.2024 - Current

Retail Business Owner/Operator

Pure Placid Franchise
05.2023 - 10.2023

District Manager, Fiscal Partner

Saratoga Olive Oil Company
11.2011 - 05.2024

Bachelor of Science - Leisure Resource Facilities Management

Green Mountain College

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Peter Fazio