Peter F Jimenez
Fremont,CA
Summary
Experienced Medical Secretary with over 20 years of healthcare administration expertise. Proficient in managing complex medical documentation and improving operational efficiency. Highly skilled in customer service, medical terminology, and insurance verification, ensuring meticulous attention to detail and accurate data management. Demonstrated ability to streamline office operations and support medical staff by coordinating tasks and effectively communicating with all department levels.
Overview
22
22
years of professional experience
Work History
Secretary III
Mount Sinai St Luke's/Morningside
04.2017 - 11.2024
- Answer telephone, screens, and directs incoming phone calls, takes messages and responds to inquiries requiring knowledge of department operations and schedules in professional manner
- Interacts with Medical Center and Non Medical center personnel in a professional and courteous manner
- Types materials and handles/prepares correspondence for department personnel as required
- Possesses satisfactory knowledge of medical terminology
- Coordinates work and that of others, as required
- Maintain cleanliness and orderliness of work station
- Opens, reviews, sorts, dates, stamps and distributes mail received
- Responds to routine and emergency inquiries in a timely manner
- Check entries for accuracy and periodically complies same into report format
- Assist with medical necessity documentation to expedite approvals and ensure that appropriate follow-up is performed
- Discuss medications, insurance and prior authorization documents with patients
- Appeal insurance companies after prior authorization refusals
- Makes appointment for specialist / facilities as needed
- Informs appropriate staff/patient of authorization/referral requirements
- Verify insurance coverage for new patients and referrals, as well as update information for existing patients
- Adapting to new technologies and software
- Answered multi-line phone system and enthusiastically greeted callers.
Lab Assistant / Client Services
Beth Israel Hospital
09.2002 - 04.2017
- Collecting Blood Sample
- Maintain all laboratory records
- Performing administrative duties
- Report abnormalities to medical doctors / nurses
- Accession patient demographics
- Accession lab tests
- Maintaining equipment
- Classify and label samples
- Deliver supplies and laboratory specimens to designated work areas
- Preparing samples for shipment to outside labs for testing as required
Education
Cuny Laguardia Community College
Timeline
Secretary III
Mount Sinai St Luke's/Morningside
04.2017 - 11.2024
Lab Assistant / Client Services
Beth Israel Hospital
09.2002 - 04.2017
Cuny Laguardia Community College
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