Peter Ford
Jupiter,FL
Summary
Dynamic programmer with a track record of effective problem-solving and a continuous drive for technical growth. Seeking opportunities to leverage my expertise in database development and application support to deliver innovative solutions and drive results.
Overview
9
9
years of professional experience
Work History
App Support Team Lead
ACA Group
10.2022 - Current
- Organized and led a team of 5 employees to meet target SLA on ACA’s flagship surveillance products ( Market Abuse Surveillance and eComms )
- Optimized workflows to successfully reduce the average rate of daily ETL tickets by 40%
- Utilized analytics tools like Zendesk to measure benchmarks and identify areas of improvement for the support workflow
- Performed thorough debugging and investigation of .NET codebase
- Direct communication with clients to gather feedback and translate requirements to be added to the product roadmap
Senior Implementation Specialist
ACA Group
06.2018 - 10.2022
- Onboard 30+ hedge funds and wealth managers to ACA's trade surveillance tool, Market Abuse Surveillance
- Developed T-SQL code to perform ETL on client provided trades, holdings, and securities files
- Collaborated with client vendors and IT teams to ensure data integrity throughout the onboarding process
- Utilized knowledge of financial principles to assist clients with fine-tuning of algorithms
- Made enhancements to the algorithms used to improve detection accuracy
- Performed End-to-End testing and debugging during release cycles
Database Developer
Association of Computing Machinery
01.2015 - 05.2018
- Developed StAX ETL parsers to replace legacy PLSQL stored procedures which improved performance by 30%
- Created ColdFusion Front End for generating reports, ranging from Bibliometric data to article download statistics
- Maintained and expanded a Spring REST API (DL V1) for mobile apps and affiliated journal sites, integrating Elasticsearch for improved search functionality
- Orchestrated a workflow to update the Elasticsearch Index with changes from the Oracle Production Database.
Education
BA - Information Systems
Baruch College
New York City, NYSkills
- T-SQL / SQL Server
- C#
- Python
- PLSQL
- Financial Principles
- Effective Communication
- Zendesk
- Git
Timeline
App Support Team Lead
ACA Group
10.2022 - Current
Senior Implementation Specialist
ACA Group
06.2018 - 10.2022
Database Developer
Association of Computing Machinery
01.2015 - 05.2018
BA - Information Systems
Baruch College
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