Peter Freeman
Portland,ME
Summary
Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies and artists. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in Event & Touring industry.
Overview
15
15
years of professional experience
Work History
Founder & President
Neap Group, LLC
Portland, ME
06.2011 - 01.2023
- Toured with successful bands, providing professional, punctual Tour Management support.
- Anticipated problems with meeting tour deadlines and developed alternative plans.
- Hired support workers, stagehands and tour talent.
- Located vendors for necessary supplies and equipment and organized on-time deliveries.
- Partnered with marketing team, construction workers and drivers to coordinate logistics.
- Oversaw marketing, PR and location-specific promotions.
- Managed timekeeping and payroll delivery for 20 tour workers.
- Coordinated accommodations for crew and tour transportation between destinations.
- Supported team in delivering top-shelf tour entertainment by smoothly handling operational needs.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Helped customers with passport and visa applications.
- Managed book of 30 clients, resulting in $2M commission.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Tour Manager
Live Nation Worldwide Inc.
Los Angeles , CA
02.2008 - 08.2018
- Hired support workers, stagehands and tour talent.
- Oversaw marketing, PR and location-specific promotions.
- Anticipated problems with meeting tour deadlines and developed alternative plans.
- Partnered with marketing team, construction workers and drivers to coordinate logistics.
- Supported team in delivering top-shelf tour entertainment by smoothly handling operational needs.
- Used Vectorworks or AutoCAD to create scale plots for lighting rigs designating fixtures, dimmers and channel numbers.
- Determined best lighting design and techniques according to location and situation.
- Performed maintenance, repairs and software upgrades on sophisticated computerized lighting systems.
Education
Legal Assistant/Paralegal Certificate - Paralegal Studies
Blackstone Career Institute
Allentown, PA09.2023
Bachelor of Arts - Business Administration And Management
University of California - Los Angeles
Los Angeles, CA06.2010
Skills
- Records Management Systems
- Industry Trends
- Logistics Coordination
- Risk Mitigation
- Customer Engagement
- Supporting Artists
- Tour Promotion
- Transportation Oversight
- Schedule Coordination
- Budget Administration
- High-Volume Environments
- Reservation Management
Timeline
Founder & President
Neap Group, LLC
06.2011 - 01.2023
Tour Manager
Live Nation Worldwide Inc.
02.2008 - 08.2018
Legal Assistant/Paralegal Certificate - Paralegal Studies
Blackstone Career Institute
Bachelor of Arts - Business Administration And Management
University of California - Los Angeles
References & Artist List
Available Upon Request
Similar Profiles
Mark AveretteMark Averette
Vice President of Distribution at Premier Brands Group, LLC., One Jeanswear GroupVice President of Distribution at Premier Brands Group, LLC., One Jeanswear Group
Marc Joel ST LOUISMarc Joel ST LOUIS
Senior Mint Operator at MTB LLC. A Minting Company, Bullion International Group, MTB LLCSenior Mint Operator at MTB LLC. A Minting Company, Bullion International Group, MTB LLC
Joi Morgason OylerJoi Morgason Oyler
Licensed Realtor/ Lawn Care Business Owner at Premium Realty Group LLC / Lawns R Us LLCLicensed Realtor/ Lawn Care Business Owner at Premium Realty Group LLC / Lawns R Us LLC
Khalid MahamedKhalid Mahamed
Associate at Urban AirAssociate at Urban Air
Meaghan CouillardMeaghan Couillard
Certified Nursing Assistant at Northern Light Mercy HospitalCertified Nursing Assistant at Northern Light Mercy Hospital