Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Loan Officer
First World Mortgage
Avon, CT
01.2017 - Current
Developed and implemented targeted marketing campaigns to attract new mortgage customers.
Collaborated with colleagues on complex transactions involving multiple lenders or investors.
Maintained a comprehensive understanding of current interest rates, lending guidelines, and regulatory requirements.
Interacted with real estate agents, attorneys, title companies, lenders, surveyors, appraisers and other third-party vendors throughout the entire loan process.
Provided superior customer service by responding promptly to inquiries from borrowers or their representatives regarding loan status updates or documentation requirements.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
National Accounts Manager
McKesson Health
Avon, CT
01.1998 - 12.2007
Drove revenue to over $800k gross profit annually while prospecting new business and executing hands-on customer training.
Enhanced sales volume through skilled support to both new and inactive customers.
Negotiated contractual terms for assigned accounts.
Supported sales team members to drive growth and development.
Managed day-to-day operations of assigned national accounts.
Built strong partnerships with external vendors and suppliers.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Attended trade shows, conferences, and other events related to the industry.
Received annual gross profit award 3 consecutive times nationally.
Collaborated closely with sales teams to coordinate account strategies.
Established contracts with companies such as, Exxon Mobile, Connoco Phillips, Purdue Farms, Marriott, Delta Airlines, Georgia Pacific and many others.
Education
Some College (No Degree) - Marketing
Long Island University
Greenvale, NY
Skills
Emphasize my approach to sales as being a "Trusted Advisor" and not just sales
Business Development
All Necessary Compliance Certification and licenses
Financial Advising
Excellent Communicator
Sales Expertise
Customer Service-Focused
I have learned multiple loan origination systems (LOS) during my mortgage origination career
Key Account Development
Vendor Management
Client Relationship Management
Territory Sales Management
New Business Development
Accomplishments
Multiple Recipient of the "5 Star Mortgage Professional Award". This award is voted by referral partners, past customers and colleagues.