Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent time management skills and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to exceeding company standards and highly committed with a hardworking mentality to maintain quality of service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Manager
Shamrock Foods Warehouse
03.2023 - Current
Oversees selecting, shipping. Mispicks, catchweights, getting routes closed on time
Enhanced shipping efficiency by implementing streamlined processes and procedures.
Supervised warehouse staff in various departments
Conducted research to address shipping errors and packaging mistakes.
Ensuring shipping routes were executed in a timely manner
Lead team of 175 employees packaging, palletizing and shipping up to 50,000-90,000 boxes per day.
Supervisor
Shamrock Foods Warehouse
02.2022 - 02.2023
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Met or exceeded production goals and objectives by following strict procedures.
Handled day-to-day shipping and receiving overseeing more than 50,000-100,000 packages per day.
Assistant Manager
Shamrock FSW
11.2018 - 01.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Handled incoming shipments efficiently, unpacking boxes carefully while verifying accuracy against invoices before stocking shelves accordingly.
Recruited, interviewed, and hired employees
Managed inventory by stocking shelves and rotating products to minimize waste.
CO-Manager; Assistant Manager
Wal-Mart Stores, Incorporated
10.2000 - 08.2018
Directly responsible for operating 1400,000-200,000 square foot facilities that generate up to $95 million in sales annually
Responsible for leading, developing and training of over 375 associates
Primary commitments have included instituting operational infrastructure, reevaluating store strategy, coaching and developing talent and customer service quality throughout all store employees
Accountable for providing bottom line key direction and overseeing financial operations to include budgeting; wage allocation; sales forecasting; expense controls; inventory controls; shrink and process execution; succession planning; and P&L management
Recruited by Executive Leadership in the summer of 2015 to move to the Thornton/Denver Market to become CO-Manager for store 1231, in 2014
Selected by Senior Management to develop new Assistant Store Management and Management Personnel
Nominated and promoted after 4 yrs as Overnight Assistant Store Manager at store 1492, in 2014
Drafted to 3566 to serve as the Store Assistant Manager in which I also trained at store 2892 for 12 weeks, from 2004-2007
Recognized by Senior Leadership for attaining Operational Excellence in FYE 14 resulting in .087% of shrink plan verses the targeted 1.1 % of the shrink plan
Instituted department level shrink reduction training which mitigated shrink due to structural planning and corrective follow-up
Developed Associate Engagement and promoted an environment which resulted in 4 straight years of improvement on Associate Engagement Survey and stocking tasks for overnight associates
Progressed and implemented plans to better execute company inventory flow process which resulted in a 15% reduction of inventory, while maintaining accurate data to keep shelves full
"Voted" by our customers 6 months out of the year as the best improving store in the market based on Customer Experience results during FYE14
Organization of Vendors for Grocery Areas, Electronics and Shrink Migration