Hi, I’m
Peter Greenberg
Manager/ Professor
Bonita Springs,FL
Summary
Proven leader with a track record of enhancing operational efficiency and employee performance at Tropical Smoothie. Skilled in quality management and team leadership, I've innovated solutions that resulted in significant cost savings and improved customer satisfaction. Increased adeptness in training and coaching has fostered a culture of excellence, contributing to long-term organizational growth.
Overview
30
years of professional experience
1
Certification
Work History
Tropical Smoothie
General Manager, Administration
05.2022 - Current
Job overview
- Ensured regulatory compliance through thorough audits and risk assessments, mitigating potential issues proactively.
- Reduced operational costs with effective budget management and resource allocation.
- Improved customer satisfaction with high-quality service standards and timely issue resolution.
- Optimized department workflows to maximize productivity while maintaining accuracy in task completion.
- Developed strong relationships with vendors for improved contract negotiations, resulting in cost savings for the company.
- Innovated new approaches to problem-solving which resulted in greater overall efficiency within the workplace.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained and guided team members to maintain high productivity and performance metrics.
Clean Machine Auto Wash
Area Manager
02.2020 - 05.2022
Job overview
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
Fiesta Restaurant Group
General Manager
12.2018 - 02.2020
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Collier County Sheriff's Office
Law Enforcement Specialist
04.1994 - 12.2012
Job overview
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Conducted traffic enforcement duties, reducing accidents through vigilant monitoring of roadways for violations.
- Prevented potential security breaches at public events by developing comprehensive security plans in collaboration with event organizers.
- Served as a role model within the department by consistently demonstrating professionalism, integrity, and dedication to duty.
- Provided expert testimony in court proceedings, contributing to successful prosecution of numerous cases.
- Assisted in the development of departmental policies and procedures, ensuring compliance with local, state, and federal laws.
- Coordinated training exercises to improve tactical proficiency, enhancing officer safety during high-risk situations.
Rasmussen College
Adjunct Professor
01.2009 - 01.2012
Job overview
- Taught both Business and Lae Enforcement courses, providing instruction to up Hundreds of undergraduate students.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Developed curriculum standards, lesson plans and syllabi.
- Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Strengthened critical thinking skills in students through the incorporation of problem-based learning activities.
Education
Walden UniversityMinneapolis, MN
MBA from International Business Management
05.2005
Hodges UniversityNaples, FL
Bachelor of Science from Business Administration And Management
04.1999
Skills
- Team Player
- Time Management
- Efficient multi-tasker
- Leadership and team building
- Efficient Teacher
- Effective leader
- Staff training/development
- Deadline-oriented
- Training and coaching
- Quality Management
- Team Leadership
Accomplishments
- Business Development: - Spearheaded development of new Law Enforcement polices that were not only accepted locally but also state-wide.
- Achieved Grant Awards through the State of Florida resulting in agency savings of approximately a half a million dollars.
- Achieved certification through Oxford: Certified Tesol/Esol Educator.
Certification
Tesol/Esol Certifications
Timeline
General Manager, Administration
Tropical Smoothie
05.2022 - Current
Area Manager
Clean Machine Auto Wash
02.2020 - 05.2022
General Manager
Fiesta Restaurant Group
12.2018 - 02.2020
Adjunct Professor
Rasmussen College
01.2009 - 01.2012
Law Enforcement Specialist
Collier County Sheriff's Office
04.1994 - 12.2012
Walden University
MBA from International Business Management
Hodges University
Bachelor of Science from Business Administration And Management
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