Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Peter Gutting

Waterville,WA

Summary

I am a data driven leader who is passionate about delivering on operational expectations through continually challenging our own status quo and focusing on continual improvement. I believe that, in order to deliver a great guest experience, we need to first improve the experience of our teams. I am known for clear, open communication within all levels of the business, promoting from within, strong BP/vendor relationships, and for personal accountability.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Store Director

Target
11.2019 - Current
  • Oversee staffing and training, safety compliance, inventory control and financial functions.
  • Promote team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Report to district manager regarding store and staff issues, financial goals and sales.
  • Implemented process improvement to shape organizational culture and optimize procedures for higher efficiency.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Perform statistical analyses to gather data for operational planning and forecasting.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Boosted revenue by over 70% by developing and deploying strategies to effectively improve operations.
  • Devised processes to boost long-term business success and increase profit levels.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate high productivity.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced operational risks while organizing data to forecast performance trends.
  • 100% green EcoLab visits to date
  • Regularly top of the region for operational results
  • Multiple internal promotions to exempt positions
  • ETL to SD internal development
  • Peer partner for struggling stores within district
  • Successfully simultaneously navigated a fire and a remodel
  • D265 Operations Captain
  • FY '23 Sent entire salaried leader group to help clean up another store in the district\
  • FY '23 Provided ETL talent to another store in the district
  • FY '23 Consistent top-of-group operational performer
  • FY '23 Provided an ETL transfer to another store
  • FY '23 Multiple internal TL promotions
  • FY '23 Internal TL to ETL promotion
  • FY '23 TT meeting Team Engagement Pacesetter award
  • FY '23 TT meeting Payroll Pacesetter award
  • FY '23 TT meeting Top 10 Store - Sales Comp award
  • FY '23 TT meeting Top 10 Store - Order Pick Up INF award
  • FY '23 TT meeting Top 10 Store - SFS INF award
  • FY '23 Consistent top 10 in nearly every operational metric

Executive Team Lead

Target
02.2017 - 11.2019
  • Worked independently and used resourcefulness when confronted with ambiguity.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Established and implemented departmental policies, goals and objectives.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Prepared annual data to determine metrics for operational performance.
  • Located bottlenecks to streamline existing processes.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Oversaw operations for entire store.
  • Handle all team member and guest issues.
  • Developed and trained new and existing team members
  • Handled all team member and guest issues.
  • Set and enforced goals.
  • Ensured shoppability of the store.
  • Maintained and developed vendor relationships.
  • Monitored all key metrics and developed actions plans
    for improvement.
  • Drove sales through creative product placement.
  • Achieved High Rating From District, Group, and Regional Leadership
  • Early Merit Raise
  • Managed a Team of up to 100 People
  • Immediate Improvement of Operational Metrics
  • Created Workload Management Tool Used Company Wide
  • Identified and Helped Solve Company Wide System Issues
  • DEO Review Rating FY2018
  • Top BRLA in District FY2018
  • Assisted Multiple Stores With Operations and Brand
  • Green EcoLab Visits

Extended Intern

Target
09.2016 - 02.2017
  • Ensure shoppability of the store
  • Maintain and develop vendor relationships
  • Monitor key metrics and develop actions plans for improvement
  • Drive sales through creative product placement.
  • Drive attachment rate through development of team members.
  • Develop incentives for offering and getting REDcads.
  • Achieved High Rating From District, Group, and Regional Leadership
  • Selected From Large Pool of Candidates
  • Promoted to ETL

Executive Intern

Target
06.2016 - 09.2016
  • Learn Target and what it means to be FFF.
  • Ensure shoppability of the store.
  • Maintain and develop vendor relationships.
  • Monitor key metrics and develop actions plans for improvement.
  • Drive sales through creative product placement.
  • Drive attachment rate through development of team members.
  • Develop incentives for offering and getting REDcads.
  • Achieved High Rating From District, Group, and Regional Leadership
  • Selected From Large Pool of Candidates

Sales Consultant

Windy Chevrolet
04.2015 - 06.2016
  • Consult with new and existing customers on purchashing a new or used car, truck, or SUV.
  • Maintain lasting relationships with customers.
  • Follow up on assigned and prospected leads.
  • Build relationships with business and fleet customers.
  • Build and maintain website, craigslist ads, cars.com, autotrader.com and others, as well as work and distribute leads to other sales consultants.
  • Top Salesperson Nearly Every Month Since First Month Hired
  • High Percentage of Return Customers

Sales Consultant

Ellensburg Chevrolet
09.2013 - 04.2015
  • Consult with new and existing customers on purchasing a new or used car, truck, or SUV.
  • Maintain lasting relationships with customers.
  • Follow up on assigned and prospected leads.
  • Build relationships with business and fleet customers.
  • Top Salesperson Nearly Every Month
  • Broke Previous Sales Record
  • High Percentage of Return Customers

Sales and Marketing Manager

Brothers 'N Arms
03.2012 - 07.2013
  • File firearm transfer forms and detect and correct mistakes
  • Build lasting relationships with customers and distributors
  • Assist customers
  • Order products
  • Write and implement marketing plans
  • Process work orders
  • Manage store inventory
  • Start building Brothers N Arms brand dealer network
  • Process and ship online orders
  • Maintain employee morale
  • Train sales staff
  • Consult with web developers
  • Write employee schedule
  • Work directly with owners in developing and implementing new company policies
  • Grow customer base.

    - Grew Monthly Total Revenue by 300% in less than 7 months
    - Created and Implemented New Processes

Retail Sales Representative

SK Communications
11.2010 - 07.2012

Assist customers in finding the right solutions for their needs, build long-term customer relationships, follow up on sales leads and previous sales, and run personal marketing campaigns.

-Consistent Achievement and Surpassing of Quota
-Received Multiple Performance Raises

Advertising Representative

Daily Record
06.2011 - 01.2012

Consult with clients and build marketing packages and budgets, build and maintain lasting business relationships, follow up on leads, and assist management in building budgets for upcoming projects.

- Consistently Met and Surpassed Quota
- Built Lasting Business Relationships
- Nearly Doubled Revenue in Territory

Retail Sales Representative

Totally Cellular
04.2009 - 10.2010

Assist customers in finding the right solutions for their needs, build long-term customer relationships, follow up on sales leads and previous sales, and run personal marketing campaigns.

-Consistent Achievement and Surpassing of Quota
-Consistently in Top 5 in Sales in the Company
-Awarded Employee of The Month Multiple Times
-Only Employee in Company to Reach Quota Every Month in Fiscal 2009
-Received Multiple Performance Raises

Computer and Home Office Supervisor

Best Buy
08.2006 - 11.2007

Analyzing of daily, weekly, and monthly key business metrics to ensure maximum profitability, attend and lead meetings, write employee schedules based upon variable budget, perform performance management, and give yearly reviews.

- Supervision of 12+ Employees in $15+ Million Department
- Developed Award Winning Sales Team
- Designed Marketing Packages For Bundled High Profit Items

Home Theater Product Specialist

Best Buy
03.2003 - 08.2006

Consult with customers and assist them in finding the right solution for their needs by asking qualifying questions and ensuring all needs are met. Follow up on missed sales opportunities by calling customers and asking for repeat business and referrals. Assist installers by visiting job sights and helping finish installs. Ensure a clean, presentable department.

- Over $12 Million in Personal Sales

Education

Bachelor of Science - Business Administration

Central Washington University
Ellensburg, WA
06.2017

Skills

  • Retail Management
  • People Management
  • Accounting and Finance Reporting
  • Staff Leadership
  • Vendor Relationship Development
  • Delegation
  • Strategic Planning
  • Business Development
  • Payroll Management
  • Team Development
  • Talent Recruitment
  • Store Merchandising
  • Operations Oversight
  • Strategic Thinker
  • Process Improvements
  • Operations

Certification

Green belt in Six Sigma

Timeline

Store Director

Target
11.2019 - Current

Executive Team Lead

Target
02.2017 - 11.2019

Extended Intern

Target
09.2016 - 02.2017

Executive Intern

Target
06.2016 - 09.2016

Sales Consultant

Windy Chevrolet
04.2015 - 06.2016

Sales Consultant

Ellensburg Chevrolet
09.2013 - 04.2015

Sales and Marketing Manager

Brothers 'N Arms
03.2012 - 07.2013

Advertising Representative

Daily Record
06.2011 - 01.2012

Retail Sales Representative

SK Communications
11.2010 - 07.2012

Retail Sales Representative

Totally Cellular
04.2009 - 10.2010

Computer and Home Office Supervisor

Best Buy
08.2006 - 11.2007

Home Theater Product Specialist

Best Buy
03.2003 - 08.2006

Bachelor of Science - Business Administration

Central Washington University
Peter Gutting