Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Peter Hajek

Reno,NV

Summary

Dynamic, results-driven with proficiency, comprehensive experience in working at McDonald . I have most definitely excelled in giving incredible customer service and building a team-friendly environment. I have shown ability in building and maintaining customer satisfaction through rendering speedy, friendly and efficient service, establishing a positive dining experience for all guests. Commitment to teamwork has made co-ordinate very well with colleagues, which drives teamwork improvement of efficiency and overall performance.

Safe food handling practices are other strengths that have ensured keeping up with health and safety standards while maintaining the magic of preparing high-quality food. I am proud of ability to multitask well in a fast-paced environment-twirling the wand to make locks: order accuracy, food preparation, and customer contact. I also have good sanitation standards that produce a clean and inviting environment for people, ensuring trust and loyalty from the customers.

I am also part of their driving sales through from selling extra items from the menu to asking them to introduce some promotional offers. It has multiplied the income through customer contact. In addition, I have proven to be a proficient trainer for most new team members using shared best practice for a culture of consistent improvement in the workplace.

I have been very active in streamlining operational work processes. I have made it possible for productivity improvement through a run-on improvement on identification of inefficiencies and adopting practical resolutions. Examples are lead by me and remain calm under pressure. Hence I earned respect and trust of both peers and supervisors.

During my period of service, I have always received compliments and commendations for professionalism and for zeal to excel from the mouths of clients and management alike. Adaptability and ability to solve problems have assisted in overcoming hurdles without causing any disruption in operations even in peak hours. I am skilled in inventory management activities such as maintaining proper stock levels, which meet adequate customer supply.

However, besides operation skills, I have excellent skills in communication with which I can communicate and meet concerns of the customers with compassion and professionalism. The attention to details and organization have also played a role in keeping the high service standards to be observed in the food service industry.

Moving with times drives me into such a person who would always speak about the quality service, even if he were an employee of McDonald's, where each day would help him hone his technical skills and comprehend that customer satisfaction was very closely knit with teamwork. I am proud to be such a member of the team, ever reliable and dependable, always going the extra mile to exceed expectations.

My service does not stop here; I keep on maximizing learning and performance. Surely, experience and proactive, solution-oriented mind will make me a worthy asset to any organization. I would be happy to bring skills and enthusiasm to new challenges and contribute toward success and growth in a winning team.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
10.2023 - 11.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Stocked shelves to organize aisles in assigned department.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Served approximately 50-100 customers per shift

Education

High School Diploma -

Galena High School
3600 Butch Cassidy Dr, Reno, NV 89511
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Customer engagement
  • Taking orders
  • Basic math
  • Drive-thru operations
  • Food preparation
  • Store closing
  • Performance improvement
  • Menu memorization
  • Supplies monitoring and restocking
  • Cooking
  • Food running
  • Product knowledge

Languages

English
Native or Bilingual

Interests

  • Cooking
  • I like working with my hands and fixing things
  • Rock Climbing
  • Music
  • Fashion and Style
  • I enjoy cooking for friends and family gatherings
  • I have a passion for photography and editing photos
  • Hiking
  • Strategy Games
  • Swimming
  • Video Gaming
  • Camping
  • Enjoy creating and following travel blogs and vlogs
  • Photography
  • Creative Writing
  • Personal Development and Self-Improvement

Timeline

Crew Member

McDonald's
10.2023 - 11.2024

High School Diploma -

Galena High School
Peter Hajek