Summary
Overview
Work History
Education
Skills
Additional Information
Projects
Languages
Affiliations
Timeline
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Peter Hong

Santa Clara,CA

Summary

Highly motivated, with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities, and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow, and increased satisfaction. Customer-oriented sales professional with years of experience building relationships, cultivating partnerships, and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

7
7
years of professional experience

Work History

Sales Associate

BevMo
Sunnyvale, CA
07.2024 - Current
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Assessed customer needs to provide assistance and information on product features.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Processed credit card transactions quickly and securely.
  • Used technology resources to assist customers in locating and selecting items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Collected payments and provided accurate change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Described merchandise and explained use, operation and care.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Greeted customers and provided exceptional customer service.

Retail Sales Associate

UNIQLO
San Jose, CA
05.2024 - 05.2024
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stocked shelves with merchandise according to company standards.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Demonstrated product features to customers.
  • Recommended, selected and located merchandise based on customer desires.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Addressed customer questions and concerns regarding products and services.
  • Computed purchases and received and processed cash or credit payment.

Seasonal Retail Cashier and Sales Floor Support

Nordstrom Rack
San Jose, CA
12.2022 - 01.2023
  • Take part as a cashier and assist customers on the floor
  • Manages and stock products in each pad.
  • Processed cash, credit, and check payments accurately and efficiently.
  • Assisted customers with product selection and answered any questions they had.

Community Director

Khmer Krom Community temple
San Jose, CA
10.2018 - 12.2022
  • Mainly restocking and organizing supplies and food.
  • Take part as a photographer to document cultures.
  • Clean and maintain electronics, such as cameras and computers.
  • Met with clients to negotiate management and service contracts.
  • Leading and managing the community team, ensuring that all members are working together to achieve goals.
  • Cultivated and deepened relationships between facility, residents, family members and community groups.

Personnel Assistant

Khmer Krom Community temple
San Jose, CA
06.2018 - 12.2022
  • Assist monks daily, including educating them, providing financial support, and aiding them with their personal tasks.
  • Teaching them basic English every weekend.
  • Recommending financial decisions.
  • Translation
  • Help provide ritual items, and keep documents of what the verdict is.
  • Answered questions regarding salaries, benefits and other pertinent information.

Education

Bachelor of Arts - Industrial Design

San Jose State University
San Jose, CA
05-2024

High School Diploma -

Adrian Wilcox High School
Santa Clara, CA
06-2020

Skills

  • Organizing
  • Engaging people
  • Attention to detail
  • Physical abilities
  • Customer approach
  • Customer service
  • Adaptability
  • Teamwork
  • Team building
  • Time management
  • Communication
  • Relationship building
  • Critical thinking
  • Clear communication
  • Decision making
  • Product recommendations
  • Verbal/written communication
  • Merchandising
  • Positive and professional
  • Excellent communication skills
  • Written and oral communication skills
  • Expert in design thinking

Additional Information

  • Took part as a strategic planner
  • Move around heavyload to create project space
  • Renovate area and create time schedule to have people to meet up and start working together

Projects

Reimagine online call Project. (Industrial design), A project that has its own goal of creating a generic online call into an immersive and interactive meeting. Having screens around you creates a field that makes you talk online as if you are talking to them in person just by looking at their screen.

Languages

English
Professional
Cambodian
Limited

Affiliations

Made a website from scratch using HTML and Javascript using Visual Studio Code to showcase my in-game photography to the public. Currently is still in maintenance and needs improvements.

Timeline

Sales Associate

BevMo
07.2024 - Current

Retail Sales Associate

UNIQLO
05.2024 - 05.2024

Seasonal Retail Cashier and Sales Floor Support

Nordstrom Rack
12.2022 - 01.2023

Community Director

Khmer Krom Community temple
10.2018 - 12.2022

Personnel Assistant

Khmer Krom Community temple
06.2018 - 12.2022

Bachelor of Arts - Industrial Design

San Jose State University

High School Diploma -

Adrian Wilcox High School
Peter Hong