Peter Idiart
Team Lead
Gilbert,AZ
Summary
An Organized Team Leader builds positive rapport, inspires trust and guides teams toward the achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
15
15
years of professional experience
9
9
Certifications
Work History
Team Leader
Crisis 24
09.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Led a 24/7 Global Operations Center team, managing staffing, scheduling, and performance initiatives.
- Managed security systems, including access control, video surveillance, alarms, and environmental sensors.
- Coordinated global incident and emergency response efforts, ensuring timely risk assessment and communication.
- Delivered situational awareness reports, briefings, and analysis to senior management.
- Implemented training, drills, and process improvements to enhance operational readiness and efficiency.
- Recruited, interviewed, and mentored team members to maintain high-performance standards.
- Managed and operated critical security systems such as Everbridge Suite, Genetec, and Anvil.
- Developed and maintained detailed operational documentation, reports, and briefing materials.
- Ensured compliance with security protocols and confidentiality policies.
- Adapted rapidly to high-stress situations, maintaining focus on safety and security objectives.
Security Analyst
Cobalt Robotics
10.2023 - 10.2024
- Led a 24/7 Global Operations Center team, managing staffing, scheduling, and performance initiatives.
- Managed security systems, including access control, video surveillance, alarms, and environmental sensors.
- Coordinated global incident and emergency response efforts, ensuring timely risk assessment and communication.
- Delivered situational awareness reports, briefings, and analysis to senior management.
- Implemented training, drills, and process improvements to enhance operational readiness and efficiency.
- Recruited, interviewed, and mentored team members to maintain high-performance standards.
- Managed and operated critical security systems such as Everbridge Suite, Genetic, and Anvil.
- Developed and maintained detailed operational documentation, reports, and briefing materials.
- Ensured compliance with security protocols and confidentiality policies.
- Adapted rapidly to high-stress situations, maintaining focus on safety and security objectives.
Defensive Tactics Instructor
Santa Clara County Sheriff's Office
04.2019 - 10.2023
- Analyzes participant assessments responses and feedback to identify common issues to improve training program
- Trains over 150 new recruits on how to use defensive tactics while working for The Sheriff’s Department
- Trains coworkers, inside facility, to maintain adequate training accreditation in defensive tactics
- Maintains required level of proficiency in use of firearms.
- Delivers learning-centered instruction, continuously cultivating welcoming and inclusive learning environments.
- Develops and implemented relevant curriculum, lectures, assignments and exams
- Prepares lesson plans, instructional aids and supplemental teaching materials to promote student comprehension and intellectual curiosity
Jail Training Officer
Santa Clara County Sheriff's Office
05.2018 - 10.2023
- Conducts and organizes quarterly facility emergency training for all employees
- Trains 300 new and current deputies on policies and procedures of department
- Mentors specific employees on need of improvement using Agency360 software for evaluations
- Creates and utilizes successful lesson plans to train on outlined material
- Instructs each new deputy how to complete reports utilizing BlueTeam correctly
- Modifies teaching strategies to customize lesson plans for different employees’ needs
- Evaluates success of training programs and recommended improvements to upper management to enhance effectiveness.
- Establishes personnel qualifications and coordinated on boarding activities.
- Develops and implements effective lesson plans to cover necessary material
- Assesses skill gaps for employees and develops training courses to meet identified needs
- Adjusts instructional strategies according to student needs and understanding of material
Emergency Response Team Leader
Santa Clara County Sheriff's Office
04.2017 - 10.2023
- Continually updates emergency preparedness resource materials plan to comply with federal and state mandates
- Manages and trains 30 deputies to respond to critical incidents within facility
- Identifies practical and potential problems facing emergency services and implement realistic and successful solutions
- Creates training curriculum on emergency incidents to be used by deputies
Sheriff Correctional Deputy
Santa Clara County Sheriff's Office
03.2016 - 10.2023
- Provides emergency assistance as needed, including CPR, First Aid, and evacuation procedures
- Books arrestees into jail, including recording custody information and inventorying personal property; orients new inmates to rules, regulations and responsibilities
- Reports infractions of rules regulations and irregular and suspicious occurrences and issues citations of infractions
- Conducts investigations to determine fault by interviewing individuals and completing reports using Microsoft Word
- Oversees control center, monitoring inmates, visitors and employees for signs of suspicious behavior
- Inspects housing cells and directed teams completing in-depth searches for contraband or damage
- Cultivates and maintains climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders
- Handles inmate counts and searches for missing inmates
- Supervises dining hall, outdoor recreation area, vocational shop and inmate housing unit
- Coordinates responses to emergency situations arising in different prison locations
- Verifies all prison visitors carry proper identification and has no contraband before entering institution
- Resolves conflicts and negotiates mutually beneficial agreements between parties
- Improves operations through consistent hard work and dedication
Global Security Operations Center Supervisor
Security Industry Specialists (Apple)
09.2015 - 03.2016
- Managed 4 GSOC operators and 10 security specialists daily
- Maintained tracking of employee scheduling for all designated posts, including updating schedules for all special requests
- Coordinated emergency responses during medicals and fire alarms
- Managed equipment inventory, including detailed record keeping, while distributing equipment to personnel
- Controlled employee’s badge access while maintaining control of access on campus
- Monitored alarms/CCTV globally and documented and reported any suspicious activity
- Initiated preliminary investigations and wrote incident reports on all personal issues
- Developed improved training methods with focus on public safety and officer awareness
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets
- Oversaw team of security officers and managed scheduling and performance evaluations
- Recorded incident reports with detailed accounts of occurrences
- Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs
- Kept team compliant with security protocols and appearance standards
Security Account Supervisor
Security Industry Specialists (PayPal)
06.2014 - 09.2015
- Monitored alarm systems/CCTV using Lenel and dispatched personal as needed
- Used Report Exec, recorded all calls to service to maintained and updated reports
- Expert in Avigilon and Lenel programs for monitoring cameras as well as conducting video review
- Controlled employee’s badge access while maintain control access to campus
- Coordinate emergency response during medicals and fire alarms
- In charge of payroll and scheduling for 40 employees
- Engaged in daily communication with clients to establish and maintain positive working relationships
- Wrote professional business correspondence and produced reports detailing updates
- Reduced workflow inconsistencies by recruiting and hiring capable staff members
- Supervised site investigations, reported issues and escalated those that required further assistance
- Communicated best practices among on-site and external personnel to align efforts and goals
Operations Manager
Security Industry Specialists (Google)
01.2011 - 06.2014
- Oversaw Global Security Operations Center at Google for all Bay Area locations
- Managed 5 supervisors and over 100 security specialists daily
- Partnered with US Secret Service, US Marshals, and local, state, and federal law enforcement officials on high profile events
- Key contributor of creation and implementation of Utility Operations SOPs
- Responsible for distributing required equipment to personnel to ensure all personnel have equipment to perform their duties
- Completed quarterly employee performance evaluation utilizing Microsoft Office
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Established company-wide security best practices and protocols to mitigate risk of data breach
- Led identification, development, implementation and maintenance of security requirements for entire organization
- Submitted documentation for weekly payroll, managed schedules and enforced policies
- Kept team compliant with security protocols and appearance standards
- Maintained high standards of excellence for security programs, strategies and plans while working in busy, high-risk settings
- Conducted drills to keep security staff on alert and proficient with established plans
- Oversaw team of security officers and managed scheduling and performance evaluations
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules
- Recorded incident reports with detailed accounts of occurrences
Education
High School Diploma -
Archbishop Mitty High School
Skills
Team supervision
Certification
Arizona Armed Guard Card
Timeline
Team Leader
Crisis 24
09.2024 - Current
Security Analyst
Cobalt Robotics
10.2023 - 10.2024
Everbridge Crisis Management System
10-2023
Genetec
10-2023
Arizona Armed Guard Card
05-2022
Certified Advanced CPR/AED/ First Aid
03-2021
P.O.S.T Defensive Tactics Instructor
04-2019
Defensive Tactics Instructor
Santa Clara County Sheriff's Office
04.2019 - 10.2023
Jail Training Officer
Santa Clara County Sheriff's Office
05.2018 - 10.2023
Emergency Response Team Leader
Santa Clara County Sheriff's Office
04.2017 - 10.2023
PC 832- Arrest
06-2016
P.O.S.T Firearms
06-2016
P.O.S.T Chemical Agents
06-2016
Crisis Intervention Training
06-2016
Sheriff Correctional Deputy
Santa Clara County Sheriff's Office
03.2016 - 10.2023
Global Security Operations Center Supervisor
Security Industry Specialists (Apple)
09.2015 - 03.2016
Security Account Supervisor
Security Industry Specialists (PayPal)
06.2014 - 09.2015
Operations Manager
Security Industry Specialists (Google)
01.2011 - 06.2014
High School Diploma -
Archbishop Mitty High School
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