PETER JOHN
Chicago,IL
Summary
Dynamic and results-driven professional with extensive experience in hospitality, notably at The Westin O'Hare. Proven expertise in cleaning proficiency and safety awareness, enhancing guest satisfaction through effective teamwork and problem-solving. Adept at training staff and implementing efficient processes, ensuring a pristine environment and exceptional service delivery.
Overview
18
18
years of professional experience
Work History
Public Area Attendant
The Westin O'Hare
01.2019 - Current
- Maintained cleanliness and order in public areas, ensuring a welcoming environment for guests.
- Conducted regular inspections of high-traffic areas to uphold hygiene standards and guest satisfaction.
- Collaborated with housekeeping team to streamline cleaning processes and optimize workflow efficiency.
- Assisted in training new staff on best practices for public area maintenance and safety protocols.
Assistant Housekeeping Manager
Avari Xpress
02.2023 - 10.2025
- Supervised daily housekeeping operations to ensure compliance with quality standards.
- Trained and mentored housekeeping staff to enhance performance and efficiency.
- Developed and implemented cleaning protocols that improved safety and sanitation practices.
- Coordinated inventory management for cleaning supplies, optimizing resource allocation.
- Conducted regular inspections of guest rooms and public areas to maintain cleanliness.
- Collaborated with other departments to address guest concerns related to housekeeping services.
- Analyzed feedback from guests to identify areas for improvement in service delivery.
Houseman
Park Hyatt Hotel
11.2015 - 10.2018
- Ensured cleanliness and organization of guest areas, including lobbies and hallways.
- Managed laundry operations, maintaining high standards of hygiene and presentation.
- Assisted housekeeping staff in preparing rooms for guest arrivals efficiently.
- Monitored inventory levels of cleaning supplies, coordinating timely replenishment orders.
Teacher
Saint Joseph School District
09.2011 - 08.2014
- Developed and implemented engaging lesson plans aligned with state curriculum standards.
- Utilized data-driven assessments to monitor student progress and adapt instructional strategies effectively.
- Collaborated with colleagues to design interdisciplinary projects that enhanced student learning experiences.
- Mentored new teachers, providing guidance on classroom management and instructional techniques.
IELTS Trainer
Brains College of It
02.2008 - 07.2011
- Developed lesson plans tailored to diverse student needs.
- Facilitated engaging classroom activities to enhance language acquisition.
- Assessed student progress through regular evaluations and feedback sessions.
- Integrated technology tools to support interactive learning experiences.
Education
Bachelor of Arts - English
Brigham Young University
Hawaii06-2009
Skills
- Flexibility
- Safety awareness
- Teamwork orientation
- Cleaning proficiency
- Willingness to learn
- Teamwork
- Problem-solving
- Time management
- Maintenance
- Teamwork and collaboration
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Assistant Housekeeping Manager
Avari Xpress
02.2023 - 10.2025
Public Area Attendant
The Westin O'Hare
01.2019 - Current
Houseman
Park Hyatt Hotel
11.2015 - 10.2018
Teacher
Saint Joseph School District
09.2011 - 08.2014
IELTS Trainer
Brains College of It
02.2008 - 07.2011
Bachelor of Arts - English
Brigham Young University